Someone who loves problem solving, is self-motivated, and thrives in a fast-paced environment will do well in this position. Our most successful employees are deadline-driven, agile, and work well as a team player or independently. This role requires a strong ability to prioritize, a high-level of organizational skills, and the ability to work effectively given minimal direction.
Responsibilities include, but are not limited to:
• Serving as the primary point of contact for any GSM Service needs
• Management of communication received from customers and third-party vendors via Salesforce CRM
• Timely review, response, and initiation of all client requests
• Research and evaluation of jurisdictional requirements necessary for corporate filings
• Liaise between the customer and third-party vendor to process any annual compliance and transactional filings
• Ability to communicate and collect requirements necessary for KYC Due Diligence
• Assisting with customer questions and providing on-the-spot status updates
• Facilitating client and/or vendor calls to provide updates on the status of open projects
• Managing the accuracy of all client information in our Company Records and Entity Management applications
What technical skills, experience and qualifications do you need?
• Qualified Company Secretary and/or law graduate with 7-8+ years of experience

Focus on delivering high customer service standards
• Excellent verbal and written communication skills
• Strong organizational skills with the ability to prioritize and manage time effectively
• Ability to manage a high-volume of work while adhering to quality performance standards
• Ambition to welcome challenges and strive to out-perform set goals and expectations
• Agility to work independently or in a team setting, often with minimal direction
• Problem-solving skills, including research and analytical skills
• Ability to learn quickly and embrace new systems, technology, and processes
• Strong computer skills and proficiency in MS Excel and Office
• A high level of comfort preparing spreadsheets and other reporting for internal and external use
• Model CSC values of service, teamwork, tenacity, agility, and being genuine

ABOUT US

CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.®

Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other.

CSC is committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued.

CSC colleagues have global career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers.

We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. We encourage candidates to work closely with our talent acquisition partners to convey their specific needs. Our commitment to accessibility reflects our broader dedication to diversity and belonging,

CSC only accepts resumes from employment agencies that are part of our approved supplier program. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees, or through any other mechanism other than our supplier process, will not be eligible to claim related fees and the submitted resumes will be considered property of CSC.

We encourage candidates to apply directly to our website and not through third-party sources.

Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications.