Skip to main contentA logo with &quat;the muse&quat; in dark blue text.

Manager, Investor Services

AT CSC
CSC

Manager, Investor Services

Hong Kong

JOB DESCRIPTION

Investor Services Manager

Hong Kong

Monday - Friday, 9.00am - 6.00pm

In-Office

Intro:

We are looking for an energetic Manager, Investor Services to join our growing team. As part of an experienced and dynamic team to provide top quality investor services and provision of FATCA/CRS services to our clients.

The description of the role includes:

  • Reviews and performs AML/CFT checks, supervise the team to follow up with investor on required KYC documents including FATCA/CRS related forms/information
  • Reviews and prepares investor KYC pack and update the checklist/system
  • Performs FATCA/CRS Indicia and documentation review and carry out the validation and reasonableness check
  • Reviews FATCA/CRS files and arrange respective reporting before regulatory deadlines
  • Act as the key contact with clients and investors on KYC related matters
  • Ensures strict compliance with CSC internal procedures and guidelines as well as the regulatory requirements
  • Coach and supervise junior team members on performance and career development plan
  • Collaborates with other teams to understand client needs and provide solutions
  • Participates in ad hoc projects assigned by your supervisor

Want more jobs like this?

Get Human Resources and Recruitment jobs in Hong Kong delivered to your inbox every week.

By signing up, you agree to our Terms of Service & Privacy Policy.

What technical skills, experience, and qualifications do you need?
  • Degree holder in Law, Business Administration, Accounting, Finance, Economics or related discipline
  • Minimum 5 years investor services experience
  • With Know Your Customer (\"KYC\") or Transfer Agency background is preferred
  • Ability to work independently and multi-tasking
  • Proficiency in Microsoft Office suite, especially WORD, EXCEL, PPT
  • Excellent in both written and spoken English and Chinese, with conversational MandarinIndependent, multi-tasking, meticulous, pro-active, attentive to details, self-motivated
  • Able to adapt in new challenges and with excellent communication skills
  • Mature and stable, be willing to work under pressure


ABOUT US

CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.®

Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other.

CSC is committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued.

CSC colleagues have global career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers.

We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. We encourage candidates to work closely with our talent acquisition partners to convey their specific needs. Our commitment to accessibility reflects our broader dedication to diversity and belonging,

CSC only accepts resumes from employment agencies that are part of our approved supplier program. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees, or through any other mechanism other than our supplier process, will not be eligible to claim related fees and the submitted resumes will be considered property of CSC.

We encourage candidates to apply directly to our website and not through third-party sources.

Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications.

WHY WORK WITH CSC?

At CSC®, we're always looking ahead, finding ways to improve and anticipate the future needs of our customers. Curiosity fuels our innovation and productivity drives our results. This proactive mindset has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 120 years.

CSC is committed to attracting, developing, and retaining talented people whose personal values align with ours. We empower our employees to bring the right solutions to market to meet customer demand. That is why we are the premier provider of global solutions for more than 180,000 businesses.
  • CSC is a great place to work with smart and dedicated people.
  • We have been voted a Top Workplace every year since 2006.
  • We offer challenging work and career opportunities. Most positions are filled with internal moves and employee referrals.
  • Employees are eligible for success sharing, bonus, or commission plans based on role and individual performance.
  • CSC offers a competitive and comprehensive benefits package as part of your Total Rewards that includes annual leave, tuition reimbursement, employee referral bonuses, and more.

Client-provided location(s): Wan Chai, Hong Kong
Job ID: CorporationService-9733
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • FSA
    • HSA
    • On-Site Gym
    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Adoption Leave
  • Work Flexibility

    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Happy Hours
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Leave of Absence
    • Paid Holidays
    • Paid Vacation
  • Financial and Retirement

    • Performance Bonus
    • 401(K) With Company Matching
    • Financial Counseling
    • Profit Sharing
  • Professional Development

    • Promote From Within
    • Access to Online Courses
    • Tuition Reimbursement
    • Leadership Training Program
    • Mentor Program
    • Lunch and Learns
    • Internship Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)
    • Unconscious Bias Training

Company Videos

Hear directly from employees about what it is like to work at CSC.