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Data & Analytics Manager (Remote)

AT CrowdStrike
CrowdStrike

Data & Analytics Manager (Remote)

Remote

#WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We're looking for people with limitless passion, a relentless focus on innovation and a fanatical commitment to the customer to join us in shaping the future of cybersecurity. Consistently recognized as a top workplace, CrowdStrike is committed to cultivating an inclusive, remote-first culture that offers people the autonomy and flexibility to balance the needs of work and life while taking their career to the next level. Interested in working for a company that sets the standard and leads with integrity? Join us on a mission that matters - one team, one fight.

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About the Role:

As the Data & Analytics Manager for CrowdStrike's Finance Data Analytics organization, you will play a pivotal role in driving data-driven decision-making and shaping the company's future. You will oversee a team of data professionals providing actionable insights, financial reporting, and analytics. This role focuses on delivering key financial metrics for executive stakeholders, overseeing the development and implementation of innovative data solutions, and streamlining company-wide financial analytics. You will work directly with key leaders such as the VP of Global Sales Operations, VP Revenue Controller, and VP of Corporate Finance to ensure that data integrity and analytical capabilities drive critical decision making.

What You'll Do:
  • Lead and manage a 24/7 global team, ensuring continuous support and coverage across multiple time zones. Oversee team members from diverse regions, fostering collaboration, and accountability, and maintaining high performance around the clock.
  • Serve as the primary liaison between Sales and Finance, addressing inquiries related to deal accuracy, revenue recognition, and financial forecasting. Ensure seamless communication and collaboration between teams to resolve issues efficiently and maintain data integrity.
  • Mentor and develop a team of analysts, ensuring that they are equipped to handle complex data sets, improve their soft skills, and create advanced visualizations for executive consumption.
  • Conduct regular performance reviews, set goals, and manage the development of your team members, ensuring they contribute effectively to the company's dynamic and ever-changing needs.
  • Lead major corporate initiatives, such as the construction of datasets for renewal forecasting, which are adopted company-wide to predict customer spending, contraction, and retention.
  • Collaborate with ETL/ELT Engineers to optimize and automate data pipelines, ensuring seamless delivery of financial data from original raw data sources to usable and clean Snowflake datasets.
  • Collaborate with FP&A and Renewal Operations teams to build Renewal ACV & ARR metrics with intuitive visuals that provide granular insights, such as daily fluctuations by account or territory.
  • Lead the integration of financial data from potential company M&A activity into CrowdStrike's financial systems and Salesforce ecosystems. This includes building a bridge between newly acquired product SKUs and CrowdStrike's internal finance modules.
  • Develop and maintain advanced Tableau dashboards to monitor performance metrics, including ARR, Net ARR, ASP, ACV, and churn rates. These dashboards will be consumed by high-level executives, including the SVP of Finance & Capital Markets, Chief Business Officer, and President.
  • Provide timely and accurate ad-hoc analysis to support strategic decision-making, such as market analysis, customer segmentation, and product performance evaluation.
  • Design, develop, and maintain complex multi-layered datasets to monitor the performance of various business units and products, including financial, customer, and operational metrics.
What You'll Need:

Experience:
  • Data Analytics: Minimum 7+ years of experience in Data Analytics, with a strong focus on SaaS metrics (ARR, ASP, ACV) within Cybersecurity or the Cloud-based technology industry.
  • Leadership: Proven experience leading data analytics teams, managing cross-functional projects, and mentoring analysts of all levels and capabilities.
  • Salesforce Objects: Must possess working knowledge on Salesforce object and field reporting.
  • Tableau Expertise: Advanced skills to create visually compelling and insightful dashboards.
  • SQL Proficiency: Extensive SQL experience in data analysis, integration, and reporting, particularly with large datasets and relational databases.
Technical Skills:
  • Data Visualization: Advanced expertise in data visualization and business intelligence tools (preferably Tableau) for creating interactive and informative financial dashboards.
  • SQL: Strong SQL proficiency with the ability to write complex queries for financial data analysis.
  • ETL/ELT: Experience with ETL/ELT processes and data pipeline management, especially in consolidating legacy datasets into modern BI environments.
  • Financial Reporting: Familiarity with key SaaS metrics such as ARR, ACV, and Churn.
Leadership & Communication:
  • Cross-Functional Collaboration: Ability to lead and collaborate effectively with various stakeholders, including finance, sales, business value, IT, deal-desk, and product teams.
  • Communication: Strong communication skills to convey complex financial concepts to both technical and non-technical audiences. Conflict resolution skills are a must-have.
  • Problem-Solving: Excellent problem-solving abilities to address data integrity, and financial accuracy, and deliver solutions within tight deadlines, especially ad-hoc analysis.
  • Mentorship: Ability to mentor, lead, and develop more junior team members, fostering a collaborative and results-oriented team environment, while improving team morale.
Bonus Points:
  • Experience working with Investor Relations and supporting external reporting for IDC and Gartner.
  • Proven track record of managing financial reporting related to acquisitions and integration projects.
  • Prior work experience in managing international teams across multiple time zones.
  • Ability to navigate difficult conversations regarding sales compensation and quota attainment.
  • Familiarity with Atlassian tools (Confluence, JIRA, Bitbucket, Sourcetree).
#LI-MJ1

#LI-Remote

Benefits of Working at CrowdStrike:
  • Remote-first culture
  • Market leader in compensation and equity awards
  • Competitive vacation and flexible working arrangements
  • Comprehensive and inclusive health benefits
  • Physical and mental wellness programs
  • Paid parental leave, including adoption
  • A variety of professional development and mentorship opportunities
  • Offices with stocked kitchens when you need to fuel innovation and collaboration
CrowdStrike is proud to be an equal opportunity and affirmative action employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. Our approach to cultivating a diverse, equitable, and inclusive culture is rooted in listening, learning and collective action. By embracing the diversity of our people, we achieve our best work and fuel innovation - generating the best possible outcomes for our customers and the communities they serve.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@crowdstrike.com for further assistance.

Find out more about your rights as an applicant.

Job ID: CrowdStrike-R20473
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA With Employer Contribution
    • HSA
    • HSA With Employer Contribution
    • FSA
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
  • Financial and Retirement

    • 401(K)
    • Company Equity
    • Stock Purchase Program
    • Performance Bonus
  • Professional Development

    • Promote From Within
    • Mentor Program
    • Shadowing Opportunities
    • Access to Online Courses
    • Lunch and Learns