JOB DESCRIPTION
Location: Bristol (Hybrid)
In this position, you'll be based in the Bristol office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare.com/flex.
We give you a world of potential
At Georgeson Asset Reunification, we help companies reconnect with individuals who may be entitled to unclaimed cash or company shares, often former investors or customers. Through thorough research, we locate lost and dormant account holders and provide them with the guidance needed to claim their assets. So far, we've reunited 1.5 million people globally with over £1 billion in unclaimed cash and shares.
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Georgeson, a trading name of Computershare Investor Services PLC, is a global expert in transfer agency and share registration. Computershare excels in employee equity plans, proxy solicitation, mortgage and loan services, and communications, along with other financial and governance services, making us a trusted UK partner.
A role you will love
As an Unclaimed Asset Coordinator, you'll oversee the entire asset reunification process. Conduct thorough research campaigns to verify asset holder data and locate individuals. You'll also advise asset holders about their unclaimed assets and support them throughout the claims process.
You'll handle inbound and outbound calls to assist with the claim process and address queries. Managing a caseload of research, you'll use various databases to locate asset holders and participate in outbound calling campaigns. Accurate data updates on our in-house database are essential, and you may have additional duties as needed.
What will you bring to the role?
We're seeking a proactive individual who demonstrates initiative and can effectively gather and analyse information from various sources. Politeness and confidence on the telephone are essential, along with strong written communication skills. Here are the skills and desirable experience we're looking for:
- Skilled in gathering and analysing information from various sources.
- Capable of prioritising workloads, meeting strict deadlines, and adhering to procedures and regulations.
- Meticulous eye for detail, excellent written and communication skills
- Proficient in using a PC, including Excel and Word
- Motivated, energetic and an enthusiastic team player
- Target driven and results orientated
Rewards designed for you
Flexible work to help you find the best balance between work and lifestyle.
Health and wellbeing rewards that can be tailored to support you and your family.
Invest in our business by setting aside salary to purchase shares in our company, and you'll receive a company contribution as well.
Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future.
And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our handbook will help you find out more about our rewards and life at Computershare, visit computershare.com/careers-handbook
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ABOUT US
A company to be proud of
We're a global leader in financial administration with over 12,000 employees across more than 22 different countries. At Computershare, it's more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.
A diverse and inclusive place to work
At Computershare we value diversity and welcome applications from everyone, believing that an equal and inclusive culture is key to excellent results. One of the greatest advantages for our organisation is the talent and diversity of our people and we strive to ensure all our employees have an equal opportunity to contribute their ideas, bring their personality to their work and showcase their skills. For support with accommodations or adjustments during our recruitment process please visit computershare.com/access for further information.