IT Business Analyst

• We work in a fun and collaborative team environment.
• We offer continuous learning and education opportunities and put emphasis on continued improvement and growth.
• Enjoy flexibility with the hours that you work, ensuring that you can obtain the right work-life balance.

Interested? Keep on reading to find out a bit more about what you'll be doing, and the type of person that we're looking for.

A role you will love

As one of our IT Business Analysts, you will work within the technology department as part of a product-focused, cross-functional delivery team where you will build trusted relationships with the wider department to bridge the gap between technology and the business.

In this role, you will be instrumental in creating and delivering high-quality communications, presentations, and visualisations, while also representing your delivery team within the broader project and department. Engaging with stakeholders will be crucial, as you will collaborate with both technical and non-technical audiences to share knowledge, convey complex ideas, provide updates, and effectively influence and challenge when needed.

Other key responsibilities:

• Use a range of analysis techniques to lead and facilitate structured workshops with stakeholders and end users to identify and prioritise requirements.
• Use agile practices to stay responsive to business needs and look at innovative ways to solve problems and to shape the delivery.
• Write high-quality, clear User Stories and Acceptance Criteria to form a well organised Product Backlog that is prioritised according to business objectives, from which the development team can estimate/size, plan and deliver changes.
• Proactively contribute to the Business Analyst community - contribute ideas, embrace change, share knowledge, and collaborate with a network of stakeholders.
• Make and honour commitments as part of a cross-functional team - request help when needed and ask teammates what you can do to help them.
• Support in strategic initiatives of IT Business analysts' group and supporting more junior Bas.
• Contribute to Service Transition, assisting with a reasonable level of 2nd line support when necessary.

What will you bring to the role?

As this position sits within a technical function, you will need to have experience working in cross-functional technology & development teams, with the ability to build effective relationships with stakeholders, who are both technical and non-technical.

You will be a collaborative person who enjoys working as part of a team and is able to discuss challenges in a way that helps others to see them, understand them and work through them. Of course, this is an IT Business Analyst role at its core, so the ability to gather requirements and analyse complex data will be what you enjoy.

Some other key skills that you'll have:

• Experience working in a similar team as an IT Business Analyst or similar within a complex environment (such as financial services).
• The ability to draw information out of the system using SQL queries to come up with analytical conclusions.
• Working knowledge of Agile software development.
• Collaborates and communicates well, builds great working relationships, influences others, challenges effectively and responds well to challenge from others, shares information and ideas with others, has good listening skills.
• The ability to deal with conflicting priorities within a high demand environment.
• Exposure to Financial systems, Share plans administration business or our platform EquatePlus.
• A formal qualification within IT Business Analysis, or similar (technical degree) would be advantageous.

If this role sounds like what you're looking for, and you want to be part of an organisation that focuses on our employees' career progression, while working on interesting and high-profile projects, please apply today!

Rewards designed for you

Flexible work to help you find the best balance between work and lifestyle.

Health and wellbeing rewards that can be tailored to support you and your family.

Invest in our business by setting aside salary to purchase shares in our company, and you'll receive a company contribution as well.

Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future.

And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub.

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ABOUT US

A company to be proud of

We're a global leader in financial administration with over 12,000 employees across more than 22 different countries. At Computershare, it's more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.

A diverse and inclusive place to work

At Computershare we value diversity and welcome applications from everyone, believing that an equal and inclusive culture is key to excellent results. One of the greatest advantages for our organisation is the talent and diversity of our people and we strive to ensure all our employees have an equal opportunity to contribute their ideas, bring their personality to their work and showcase their skills. For support with accommodations or adjustments during our recruitment process please visit computershare.com/access for further information.

ABOUT THE TEAM

Our Technology Services team is a place where new ideas and approaches are welcomed, and every individual is equipped and empowered to create change. We're a rapidly evolving and diverse global business and there is always something to learn, opportunities to explore and a broad range of career paths to progress along.