JOB DESCRIPTION
Locations: Canton, MA or Jersey City, NJ (Hybrid)
In this position, you'll be based in one of the above noted offices for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare.com/flex
We give you a world of potential
Computershare has an exciting opportunity for a permanent full-time Infrastructure Program Manager to join our Computershare Technology Services (CTS) team.
There are a few things that make this opportunity truly fantastic:
• We work in a fun and collaborative team environment.
• We offer continuous learning and education opportunities and put emphasis on continued improvement and career growth.
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• We offer a competitive total compensation package, with further details found below.
A role you will love
We are seeking an experienced Infrastructure Program Manager specializing in new IT office builds and office refabrications to oversee and manage the planning, design, set-up and implementation of IT infrastructure in new office spaces for Computershare globally. The successful candidate will coordinate with internal teams, vendors, and contractors to ensure seamless delivery of network infrastructure, hardware, software, and IT services. This role will work in conjunction with the Infrastructure Implementation Manager and the Real-estate/Facilities team.
Other Responsibilities include:
• Lead end-to-end project management for IT office builds and refabrications, including network setup, hardware installation, software deployment, and IT security implementation.
• Track projects globally requiring reporting for Management that illustrates active projects and roadmap based on knowledge from the Real Estate/Facilitates.
• Define project scope, requirements, and objectives in collaboration with senior management and stakeholders.
• Develop detailed generic global project plans (Playbook), timelines, and budgets, ensuring alignment with business goals which include adherence to Computershare's CRB, FAR processes.
• Coordinate with global real estate and facilities teams, vendors, service providers, and contractors for procurement, installation, and testing of IT infrastructure.
• Ensure the deployment of networking (LAN, WAN, Wi-Fi), VoIP systems, cloud services, and security solutions in new office spaces are implemented in the plan and document issues and risks.
• Ensure seamless integration of IT systems with building management systems (BMS), security access controls, and audiovisual setups.
• Identify and mitigate risks, dependencies, and potential roadblocks to ensure smooth project execution.
• Be called upon to continually update changes in the organization that will require modifications to processes and project plans.
• Ensure compliance with IT governance, security, and regulatory requirements.
• May be asked to project manage other projects outside this role depending on work demand.
What will you bring to the role?
• Minimum of 3 years of experience managing IT office build projects, including network infrastructure, hardware, and software deployment.
• Strong knowledge of IT infrastructure, cloud computing, cybersecurity, and enterprise IT systems.
• Ability to work with others in a team environment.
• Flexibility with time due to the global nature of this project.
• A strong leader that can manage multiple tasks.
• Experience working with vendors and contractors for structured cabling, networking, telephony, and audiovisual solutions.
• Proficiency in project management tools.
• Strong problem-solving, leadership, and communication skills.
• Ability to manage budgets, timelines, and multiple projects simultaneously.
Bonus points if you have:
• Bachelor's degree in IT, Computer Science, Engineering, or a related field.
• Project Management certification (PMP, PRINCE2, Agile, or similar).
Rewards designed for you
Paid parental leave, flexible working and a caring and inclusive culture.
Health and wellbeing rewards that can be tailored to support you and your family, including medical, dental and vision.
Invest in your future with 401k matching and tax-advantaged flexible spending plans, including healthcare, dependent care and commuter.
Income protection. Our package includes short and long-term disability benefits, life insurance and supplemental life insurance.
And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub.
Compensation. The typical base pay range for this role is $140,000 - $180,000 per year. This base pay range is specific to these locations (Canton, MA and Jersey City, NJ) and may not be applicable to other locations.
#LI-SM1 #LI-Hybrid
ABOUT US
A company to be proud of
We're a global leader in financial administration with over 12,000 employees across more than 22 different countries. At Computershare, it's more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.
A diverse and inclusive place to work
At Computershare we value diversity and welcome applications from everyone, believing that an equal and inclusive culture is key to excellent results. One of the greatest advantages for our organisation is the talent and diversity of our people and we strive to ensure all our employees have an equal opportunity to contribute their ideas, bring their personality to their work and showcase their skills. For support with accommodations or adjustments during our recruitment process please visit computershare.com/access for further information.