JOB DESCRIPTION
Inbound Operator - Munich
In this office-based position you'll experience a supportive approach to your wellbeing and continuous learning opportunities in our friendly and inclusive workplace. Find out more at computershare.com/flex.
We offer you a world of possibilities
Are you looking for a role that will allow you to utilise your knowledge and skills and support solution development within the team? We are facing exciting times here at Computershare Communication Services (CCS) as we invest heavily in market leading technologies to support existing customers and grow our business. That's why we are looking for someone to join our inbound department. Computershare Communication Services (CCS) is the global technology and communications service provider that offers customised solutions for corporations and SMEs. We have offices in five countries worldwide and send more than 1 billion documents per year using innovative physical and electronic communication solutions.
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A role you will love
Reporting to the Team Leader, this role involves processing data and documents in accordance with set rules and data protection regulations to achieve on-time delivery of customer orders within strictly measured quality and productivity specifications. Normal working hours are Monday to Friday from 7:00am to 3:30pm
Some of your main responsibilities will include:
- Systematic recording and determination of data (classification/indexing of digitised documents in accordance with rules and regulations)
- Quality control and improvement of ongoing processes
- Archive management in accordance with regulations
- Consideration of the requirements from the project-related work instructions and communication when deviations are detected
What will you bring to the role?
- Good PC and MS Office skills and handling of printers/scanners
- Fast typing skills helpful for data entry
- Ability to work quickly combined with dexterity (paper handling during preparation)
- Very good written and spoken German
- High quality awareness
- Discrete and reliable
- Organisational talent with a high degree of service orientation and flexibility
- Ability to work in a team and to carry out the work independently and responsibly
Rewards designed for you
Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. At Computershare, you'll find new friendships, a strong sense of belonging and an inclusive culture that appreciates and recognises individual contributions.
Global opportunities. Everyone here has the opportunity to grow through on-the-job training, access to comprehensive learning resources and career development support.
Invest in our business by setting aside salary to purchase shares in our company, and you'll receive a company contribution as well.
A global team. We work as part of a global team that grows and succeeds by embracing change. Wherever you want to go with your career we often have something new and exciting to explore.
Health and wellbeing rewards that include an Employee Assistance Programme to support you and your family.
Flexible work. We give the support needed to help you find the best balance between work and lifestyle, as well as the empowerment to make appropriate decisions in your role.
Extra rewards that range from recognition awards, referral bonuses and team get togethers to global networking opportunities.
Find out about life at Computershare by visiting computershare.com/DeutschlandKarriere
ABOUT US
A company to be proud of
We're a global leader in financial administration with over 12,000 employees across more than 22 different countries. At Computershare, it's more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.
A diverse and inclusive place to work
At Computershare we value diversity and welcome applications from everyone, believing that an equal and inclusive culture is key to excellent results. One of the greatest advantages for our organisation is the talent and diversity of our people and we strive to ensure all our employees have an equal opportunity to contribute their ideas, bring their personality to their work and showcase their skills. For support with accommodations or adjustments during our recruitment process please visit computershare.com/access for further information.
Computershare is an equal opportunity employer. Qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, protected veteran status, or other characteristics protected by applicable law.
ABOUT THE TEAM
We're one of the world's leading essential communications businesses with over 30 years' market experience and expertise in the latest technologies. Our communications team design, create, deliver, receive, store and manage business critical communications that enhance customer experience and improve communication effectiveness for our clients.