ER Manager

If you are an established HR professional with significant case management experience, expert knowledge of UK Employment Law, people policies and practices then don't miss out on this opportunity.

A role you will love

As an Employee Relations Manager within the global people team you will address all aspects of the employee lifecycle including disciplinary actions, grievances, absences, maternity/paternity issues, restructures, while supporting the business with performance management. As a trusted SME you will also be responsible for handling more complex and high-risk cases while keeping our global policies up to date.

Other Key Responsibilities

• Provide managers with support on employee concerns to ensure matters are resolved quickly and effectively and in compliance with the relevant CPU policies.
• Ensure cases are escalated to the relevant teams in line with agreed escalation matrices.
• Maintain integrity of records and documentation required for employee relations issues.
• Partner with legal department and external advisors to solve complex ER issues while keeping up to date of changing legal landscape to ensure these are effectively implemented into company policies and procedures.
• Identify themes and trends to provide training and upskill our managers across the business.
• Produce and analyse ER related data to identify solutions as necessary and contribute to related projects as an ER SME.
• Ensure delivery of specialist advice and coaching to managers when implementing Employee Relations processes and policies.
• Provide advice and input into wider People policies, including where there is local variance.
• Take a leading role within the ER team in building relationships with relevant employee representatives.

What will you bring to the role?

We'd expect you to have a strong working knowledge of People policies and practices, employment law, and regulatory impacts with prior experience operating across multiple counties we operate in including the UK.

To be successful you will be a subject matter expert with the ability to impart your knowledge while also growing your skillset within a complex global organisation.

What else are we looking for?

• Significant ER case management / litigation experience within UK, Ireland and Jersey.
• Significant experience of writing and reviewing employee policies
• Experience working within a changing commercial environment.
• Project Management experience would be highly beneficial.
• Effective communication skills, with the ability to articulate information clearly and concisely both verbally and in written format.
• Strong ethics and values, identifies with and strongly aligns to our culture.
• Successfully establish strong trust-based relationships across all levels through strong presence, gravitas, and interpersonal skills.
• Ability to work within remote teams and work collaboratively within a global environment.
• Experience working within a complex global organisation, preferably Financial/professional Services.
• Experienced at working to tight deadlines and meeting or exceeding SLA's.
• Highly organised with a methodical approach and an eye for detail

Rewards designed for you
Flexible work to help you find the best balance between work and lifestyle.
Health and wellbeing rewards that can be tailored to support you and your family.
Invest in our business by setting aside salary to purchase shares in our company, and you'll receive a company contribution as well.
Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future.
And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub.

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ABOUT US

A company to be proud of

We're a global leader in financial administration with over 12,000 employees across more than 22 different countries. At Computershare, it's more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.

A diverse and inclusive place to work

At Computershare we value diversity and welcome applications from everyone, believing that an equal and inclusive culture is key to excellent results. One of the greatest advantages for our organisation is the talent and diversity of our people and we strive to ensure all our employees have an equal opportunity to contribute their ideas, bring their personality to their work and showcase their skills. For support with accommodations or adjustments during our recruitment process please visit computershare.com/access for further information.

ABOUT THE TEAM

Our Shared Services teams support all of our business lines behind the scenes. Across the world, we have a range of specialisms that ensure the delivery of our business priorities. These include Technology, Information Security, Finance, Risk, Audit, Governance, Marketing and Communications as well as our People team. Join our strategic team and help us look after everything from creating an amazing end to end employee journey to keeping our systems safe. You'll be looking after our people, our clients and their customers, whilst maintaining our exceptional standards around the globe.