JOB DESCRIPTION
Location: Bristol, UK (Hybrid)
In this position, you'll be based in the Bristol office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare.com/flex.
We give you a world of potential
Computershare has an exciting opportunity for a permanent full-time Development Manager to join our Computershare Technology Services (CTS) team.
There are a few things that make this opportunity truly fantastic:
- You'll be a part of exciting and impactful projects including a large-scale digital transformation project where you'll work on standardizing our systems globally
- Work with a supportive leader who encourages creativity and innovation on a team where new ideas and improvements are always welcome
- We offer continuous learning opportunities and put emphasis on continued improvement, growth, and career progression
- We offer a competitive total compensation package, with further details found below
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A role you will love
As the Development Manager, you will report to the CIO, Shared Services and focus on the technology needs of the Shared Services function. You will ensure the CTS applications, infrastructure and services are viewed credibly and used to their fullest potential. You'll also deliver proactive engagement to the Shared Services function in all technology matters including their future strategies. You'll be the point of escalation for the business and work with relevant teams within technology to implement sustainable and scalable solutions. You'll also play an integral role in our Treasury Transformation program.
To be successful in this role, you'll need to leverage strong communication skills as you liaise with the Shared services teams, Vendors and other Technology teams, and provide exposure to technology supporting the Shared Services functions and users globally. Excellent stakeholder management skills, with the ability to work effectively with a range of diverse stakeholders including vendors is a key requirement of this role.
Other key responsibilities include:
- Management of the Technology Portfolio and technology needs of the Shared Services functions
- Stakeholder management across Shared Services, Vendors and Technology teams
- Understanding the Shared Services Strategy and the technology requirements to support the strategy
- Maintaining a technology roadmap that captures all major Technology initiatives which includes reviewing, prioritizing and tracking the roadmap regularly
- Driving the resolution of incidents and defects
- Producing a monthly executive report, tracking progress and identifying any issues or risks that have impacted the business during the period
- Managing and providing ongoing updates on initiatives, inflight projects and support
- Managing technology controllable costs and budget
- Ensuring technology governance processes are followed across all initiatives
What will you bring to the role?
You have a strong customer focus, attention to detail, the ability to work effectively under pressure and have a proven ability to prioritize work when faced with conflicting deadlines. In addition to being a team player, you will be comfortable working autonomously. You also have a high degree of self-direction, initiative and motivation.
You'll also bring:
- Extensive experience in bridging the gap between the business and technology by translating business needs into prioritised IT requirements
- Demonstrated ability to lead a team to consistently and proactively deliver against critical deadlines, working and adapting in dynamic situations
- Excellent stakeholder management skills with the ability to collaborate with multiple stakeholders to prioritise projects, taking into consideration resource constraints while managing stakeholder expectations
- Experience working with external vendors and service providers
- Strong problem-solving skills with the ability to develop and implement innovative solutions to resolve stakeholder issues
- Strong written and verbal communication skills with the ability to simplify communication of highly complex concepts, ideas and issues to audiences with limited understanding on the subject matter
- Experience managing tier 1 Finance technologies
- Strong Finance domain knowledge
- Strong people management skills and well-developed influencing skills
- Proven ability to manage projects
- A flexible approach to work, including hours, as this role supports our global client base
Bonus points if you have:
- Experience performing key role Transformation programs
- Experience managing SaaS and in house developed applications
- Exposure to Treasury and Billing functions and technology
Rewards designed for you
Flexible work to help you find the best balance between work and lifestyle.
Health and wellbeing rewards that can be tailored to support you and your family.
Invest in our business by setting aside salary to purchase shares in our company, and you'll receive a company contribution as well.
Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future.
And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub.
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ABOUT US
A company to be proud of
We're a global leader in financial administration with over 12,000 employees across more than 22 different countries. At Computershare, it's more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.
A diverse and inclusive place to work
At Computershare we value diversity and welcome applications from everyone, believing that an equal and inclusive culture is key to excellent results. One of the greatest advantages for our organisation is the talent and diversity of our people and we strive to ensure all our employees have an equal opportunity to contribute their ideas, bring their personality to their work and showcase their skills. For support with accommodations or adjustments during our recruitment process please visit computershare.com/access for further information.