Join our team and be part of a truly global organization that values innovation, collaboration, and personal growth. With a variety of career paths available, we offer exciting opportunities for enthusiastic and results-driven individuals to make a meaningful impact.

A role you will love

Are you a detail-oriented professional with a passion for client service? Join our team as a Client Support professional and play a crucial role in ensuring our clients are delighted with the service they receive from Computershare.

You'll be responsible for supporting our clients back-office services including client and management information, new business processes and the entire billing process, from billing uploads to invoice approval. Your work will directly impact our client satisfaction and help us maintain strong relationships.

Key responsibilities include:

• Billing and invoicing: Oversee monthly billing processes, ensure accurate charging, and approve invoices for multiple clients.
• New business processes
• Client administration: Update client information, manage onboarding processes, and conduct due diligence checks.
• Data analysis: Produce management reports and ensure data accuracy.
• Project management: Collaborate with teams across the organization on small ad hoc projects, such as compliance initiatives.
• Teamwork: Share knowledge and provide training to colleagues.
• Continuous improvement: Review and update billing procedures to enhance efficiency.

What will you bring to the role?

As a Client Support Specialist, you'll need a keen eye for detail and a strong commitment to delivering exceptional client service. Your ability to evaluate information critically and make sound judgments will be essential in ensuring accurate and timely billing.

Your role will have a significant impact on our business by ensuring that our clients receive their invoices on time and without errors. You'll be the key point of contact for client inquiries and handling invoice-related questions

Collaboration is key in this role. You'll work closely with various teams within our organization, including Trust account management, billing, credit control, custody, and operations, to ensure smooth processes and effective communication.

Rewards designed for you

Flexible work to help you find the best balance between work and lifestyle.

Health and wellbeing rewards that can be tailored to support you and your family.

Invest in our business by setting aside salary to purchase shares in our company, and you'll receive a company contribution as well.

Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future.

And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our handbook will help you find out more about our rewards and life at Computershare, visit computershare.com/careers-handbook.

We're unable to offer Jersey visa sponsorship for this role, so we're looking for candidates who have the legal right to work in Jersey.

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ABOUT US

A company to be proud of

We're a global leader in financial administration with over 12,000 employees across more than 22 different countries. At Computershare, it's more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.

A diverse and inclusive place to work

At Computershare we value diversity and welcome applications from everyone, believing that an equal and inclusive culture is key to excellent results. One of the greatest advantages for our organisation is the talent and diversity of our people and we strive to ensure all our employees have an equal opportunity to contribute their ideas, bring their personality to their work and showcase their skills. For support with accommodations or adjustments during our recruitment process please visit computershare.com/access for further information.

Computershare is an equal opportunity employer. Qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, protected veteran status, or other characteristics protected by applicable law.

ABOUT THE TEAM

We're a leading provider of employee share plans. We partner with many of the world's biggest brands to offer their employees the chance to invest in the future of their company and help them to manage these investments day to day. With over 35 years of experience and expertise, we're an industry leader. Every member of our team plays an important role in bringing to life employee share plans, providing innovative solutions and assisting our clients with their complex regulatory requirements.