Work Schedule
First Shift (Days)
Environmental Conditions
Office
Job Description
Summarized Purpose:
Provides administrative, reporting, contractual and financial support to the department related to the processing of payments to investigative sites. Responsibilities include data compilation, issue/risk resolution, and ensuring adherence to contractual guidelines and country regulations.
Essential Functions and Other Job Information:
Essential Functions
• Compiles data from multiple sources to generate payments to sites in accordance with procedural documents and site contracts.
• Ensures adherence to country-specific regulations which affect and impact ability to pay. Manages payment responsibilities and workflow to meet contracted timelines and project deliverables.
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• Builds and manages relationships with study sites and interface, on occasion, with clients for payment-specific issues.
• Responds to study-related escalations and resolves payment-related findings. Escalates project risks appropriately.
• Trains study teams on site payment processes, including setting expectations around site payments' requirements and deliverables.
• May process investigator payments in middleware and financial system; manage refunds, credit notes, late payment fees, pre-payments or investigator meeting reimbursements.
• May build and enter budgets and SVTs; work on transparency reporting; perform study reconciliations; manage and maintain investigator funds tracker for studies transitioned to site payments.
Education
- High / Secondary school diploma or equivalent and relevant formal academic / vocational qualification /
- Bachelor's degree preferred
Experience
- Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to at least 2 years).
- In some cases an equivalency, consisting of a combination of appropriate education, training and/or directly related experience, will be considered sufficient for an individual to meet the requirements of the role.
Job Complexity: Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practice.
Job Knowledge: Applies acquired job skills and company policies and procedures to complete assigned tasks. Supervision: Received Normally follows established procedures on routine work, requires instructions only on new assignments.
Business Relationships: Contacts are typically with individuals within own department and occasionally with contacts outside own organization. Contacts involve obtaining or providing information or data requiring some explanation or interpretation.