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Associate Manager, International Investigations

AT Coinbase
Coinbase

Associate Manager, International Investigations

Remote

At Coinbase, our mission is to increase economic freedom around the world, and we couldn’t do this without hiring the best people. We’re a group of hard-working overachievers who are deeply focused on building the future of finance and Web3 for our users across the globe, whether they’re trading, storing, staking or using crypto. Know those people who always lead the group project? That’s us.

There are a few things we look for across all hires we make at Coinbase, regardless of role or team. First, we look for candidates who will thrive in a culture like ours, where we default to trust, embrace feedback, and disrupt ourselves. Second, we expect all employees to commit to our mission-focused approach to our work. Most importantly, we seek people who are excited about crypto, because those are the folks who enjoy the intense moments in our sprint and recharge work culture. We’re a remote-first company looking to hire the absolute best talent all over the world.

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Who you are:

  • You’ve got positive energy. You’re optimistic about the future and determined to get there. 
  • You’re never tired of learning. You want to be a pro in bleeding edge tech like DeFi, NFTs, DAOs, and Web 3.0. 
  • You appreciate direct communication. You’re both an active communicator and an eager listener - because let’s face it, you can’t have one without the other. You’re cool with candid feedback and see every setback as an opportunity to grow.
  • You can pivot on the fly. Crypto is constantly evolving, so our priorities do, too. What you worked on last month may not be what you work on today, and that excites you. You’re not looking for a boring job.
  • You have a “can do” attitude. Our teams create high-quality work on quick timelines. Owning a problem doesn’t scare you, but rather empowers you to take 100% responsibility for achieving our mission.
  • You want to be part of a winning team. We’re stronger together, and you’re a person who embraces being pushed out of your comfort zone.

Coinbase is committed to deterring illicit activity on our platform, protecting against exploitation by criminals and complying fully with all our legal and regulatory obligations. As the Associate Manager, you will play a critical role in supporting our AML/CFT programme at Coinbase. Your primary responsibility will be undertaking a leading role on our International Complex Cases team. investigating customer activity across the Coinbase products in order to identify potentially illegal or suspicious activity. You will be expected to be a subject matter expert in the area of AML/CTF, with the ability to exercise excellent judgement and discretion where necessary. 

What you’ll be doing (ie. job duties):

  • Undertake a leading role with our International Complex Cases team;
  • Proactive identification of cases and intelligence-led investigation workstreams;
  • Conduct in-depth reviews of TMS alerts and manually referred cases;
  • Conduct detailed investigations of complex cases which have flagged as having potentially illegal or suspicious activity;
  • Prepare Suspicious Transaction/Activity Reports to be reviewed by senior management, prior to submission to the local Financial Intelligence Unit,
  • Assist in the management and completion of time-sensitive reviews;
  • Perform QC checks on complex cases;
  • Provide training to investigators from within the team and BPOs;
  • Assist with gap-analysis on existing processes and procedures;
  • Liaise with external stakeholders including Law enforcement with suspicious activity reporting; and
  • Other ad hoc assignments as required.

What we look for in you (ie. job requirements):

  • An ideal candidate would have 6-8+ years AML/CTF experience with project management and high quality technical expertise at an equivalent financial services organisation, fin-tech or advisory firm, regulator or law enforcement agency;
  • This is a key position on the team, often leading delegated work-streams or undertaking aspects of project management, including process management, training development and policy/process updates or system enhancement;
  • The role involves liaison within team, and with key internal stakeholders in the International and US teams, global management and/or team lead equivalents
  • Previous line management experience would also be necessary;
  • Excellent oral, written and interpersonal communication skills, with the ability to communicate complex information in an accurate, clear and concise manner;
  • Ability to analyse complex and large amounts of data, in order to extract key information;
  • Capacity to meet deadlines while maintaining quality standards and effective time management; and
  • Ability to thrive in a fast-paced remote environment.

Nice to haves:

  • A professional compliance qualification, and membership of a recognised professional body (LCOI, ICA, ACAMS);
  • Knowledgeable in the area of virtual currencies, particularly in the context of AML/CTF;
  • Knowledge of blockchain analytics tools;
  • Experience in performing QC and/or QA;
  • Metrics and reporting. 

Job #: P62041

Commitment to Equal Opportunity

Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law.  For US applicants, you may view the Know Your Rights notice here.  Additionally, Coinbase participates in the E-Verify program in certain locations, as required by law. 

Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information.  For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here).

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Job ID: 6294705
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • FSA
    • FSA With Employer Contribution
    • HSA
    • HSA With Employer Contribution
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • Fitness Subsidies
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
    • Snacks
    • Company Outings
  • Vacation and Time Off

    • Paid Vacation
    • Unlimited Paid Time Off
    • Paid Holidays
    • Personal/Sick Days
  • Financial and Retirement

    • 401(K) With Company Matching
    • Company Equity
  • Professional Development

    • Learning and Development Stipend
    • Promote From Within
    • Mentor Program
    • Access to Online Courses
    • Lunch and Learns
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Founder led

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