Job Description
Ensure timely and accurate review, approval, posting and payment of travel & expenses reports for The Coca Cola Company (TCCC) employees with focus on Executives. Responsibility includes decision to approve allowable or reject non-allowable travel expenses in line with Company policies and procedures Monitoring card activities, balances and follow up with cardholder regarding outstanding issues. Maintain positive relationships with customers and apply customer service skills in a manner that defuses -emotional customer interactions in both a verbal and written context.
What You'll Do for Us
- Verify and approve electronically received expense reports in accordance with agreed service standards and ensuring compliance to T&E Policy. Review attached images and itineraries for clarity and entry verification. Collect any missing or unclear items and attach to reports Daily monitoring and correction of import/Export errors and provide root cause analyses.
- Manage Exception Approval Requests to Global Process Owner for expense reports when necessary.
- Follow up on queries for report statuses. Provide guidance on processing expense reports, travel expense policies and statement reconciliations.
- Provide support to escalations, controls and special ad-hoc processes.
- Apply operational excellence/lean tools to make continuous improvements to processes.
- Participate in training to new joiners.
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Qualification & Requirements
- 3+ years of experience in a finance environment
- Proficiency with ERP computer systems.
- Analytical skills and capabilities.
- Intermediate to advanced Excel, skills.
- Ability to compare data from various data sources and identify inconsistencies or variances.
- Fluency in English, both spoken and written. A second language is a plus (such as Portuguese, Russian, Chinese or Japanese)
- Attention to detail, inquisitive mind-set.
- Ability to work across multiple levels within the organization. Strong integrity and ability to handle sensitive situations discreetly.
What We Can Do For You
- Global T&E Operations promotes, implements, maintain and support a Global T&E standard and streamline process that help drive T&E, Purchasing Card and Meeting Card policy compliance, efficiencies, delivers a strong internal control environment; in the meantime, that helps to contribute with associate engagement and client satisfaction thru simplification and standardization within The Coca-Cola Company.
- A Best in Class team in developing Global standard Policies and Procedures by creating process documentation, providing subject matter expertise to internal and external key stakeholders