At CN, we work together to move our company-and North America-forward. Be part of our Information & Technology (I&T) team, a critical piece of the engine that keeps us in motion. From enterprise architecture to operational technology, our teams use the agile methodology to automate and digitize our railroad ensuring our operations run optimally and safely and our employees can focus on value-added tasks. You will be able to develop your skills and career in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us!
Job Summary
The Expert Solution Design - Storage and Data Protection is responsible for leading the storage as well as the backup and recover practice. The role works with the project and support teams to develop, configure, and optimise CN's storage eco-systems composed of onsite, offsite virtual and cloud-based solutions. The incumbent acts as the key Subject Matter Expert (SME) on data protection solutions to formulate and implement the governance and practices covering all risks from system failure to cyber security. The incumbent is accountable for ensuring that CN's data is always protected, and its backup and storage solutions are compliant with the latest industry best practices.
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Main Responsibilities
Operation Expertise
• Optimise the storage footprint and modernize the backup solution
• Work with the CN support team to ensure storage and backup platforms are maintained in a fully operational condition
• Build and implement a strong data protection roadmap and governance
• Monitor effectiveness of the data protection governance
• Conduct regular backup and recovery assessments
• Ensure CN's backup policies are up to date and compliant with best practices
• Drive storage and backup operational requirements for all new projects including cloud solutions
• Liaise with Architecture, Cloud Engineering and Operation to ensure feasibility of solution
• Collaborate with Security and Internal Audit teams to ensure compliance with controls and standards
• Create strategies to improve productivity and efficiency around automation, capacity and performance
People Management
• Lead others to resolve proper service introduction, efficiency and service lifecycle
• Lead virtual teams towards defined outcome including events, initiatives, and continuous improvement
Working Conditions
The role has standard working conditions in an office environment with a regular workweek from Monday to Friday. The role requires being available on-call 24/7 to respond to critical incidences. The role requires minimal travel (5%) to CN locations in Canada and the United States (U.S.).
Requirements
Experience
• Storage and Backup Operations
• Minimum 10 years of overall work experience in storage and backup operation
Education/Certification/Designation
• Bachelor's Degree in Computer Science or equivalent experience
• Google Cloud certification
Any designation for these above would be considered as an asset
Competencies
• Sets direction and inspires others
• Communicates with impact
• Knows the business and stays current on industry needs
• Collaborates with others and shares information
• Identifies needs and finds solution to create value for all stakeholders
• Innovates
• Identifies potential safety and security risks
Technical Skills/Knowledge
• Knowledge of the latest storage, backup and recovery technologies
• Strong knowledge of storage SAN and NAS technologies
• Strong knowledge of backup HW and SW technologies (e.g., NetBackup and Data domain)
• Strong knowledge of cloud storage technologies such as Google object storage
• Strong Knowledge of Sarbanes-Oxley (SOX) controls
• Strong knowledge of contract, license, and cloud cost control (FinOps)
About CN
CN is a world-class transportation leader and trade-enabler. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. As the only railroad connecting Canada's Eastern and Western coasts with the Southern tip of the U.S. through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results.
This position is posted as a grade LEVEL 7. For internal candidates, note that the grade level of the position may adjust based on the employee's experience.
At CN, we are dedicated to building North America's safest, most inclusive and sustainable railroad, which includes reflecting the communities in which we operate. Research shows that candidates from underrepresented groups often don't apply unless they feel they fit the job posting at 100%. Even if you don't see yourself in every job requirement listed in a posting, we still encourage you to apply. If you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations), please reach out to our team at cnrecruitment@cn.ca.
As an equal employment opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, and other protected status as required by applicable law. We thank all applicants for their interest, however, only candidates under consideration will be contacted. Please monitor your email on a regular basis, as communication is primarily made through email.