About City of Hope
City of Hope, an innovative biomedical research, treatment and educational institution with over 6000 employees, is dedicated to the prevention and cure of cancer and other life-threatening diseases and guided by a compassionate, patient-centered philosophy.
Founded in 1913 and headquartered in Duarte, California, City of Hope is a remarkable non-profit institution, where compassion and advanced care go hand-in-hand with excellence in clinical and scientific research. City of Hope is a National Cancer Institute designated Comprehensive Cancer Center and a founding member of the National Comprehensive Cancer Network, an alliance of the nation's leading cancer centers that develops and institutes standards of care for cancer treatment.
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Position Summary
Performs allogeneic donor phlebotomy, automated apheresis procedures and draws samples for HLA tissue typing, serology retest, blood product manufacturing, blood product quality control, drives blood donor vehicles (bloodmobile and box truck), and research projects. Works in donor center, blood bank, and blood drive environments. Participates in quality assurance activities to continually ensure safety of the blood supply and provide the highest quality of service and care. Must maintain a high standard for conscientious, courteous, and enthusiastic service to internal and external customers, and the public in general. Consistently deliver service in a timely, accurate, professional, and friendly manner. Must demonstrate a high level of problem solving skills.
Key Responsibilities include:
- Performs allogeneic whole blood and donor apheresis procedures according to Donor Apheresis Center standard operating procedures.
- Performs donor screening interviews and evaluates donors for suitability/eligibility according to established criteria and standard operating procedure.
- Recognizes donor reactions during phlebotomy and apheresis procedures and treats according to standard operating procedure.
- Maintains complete and accurate records of Donor Center procedures and activities including, but not limited to donor records, QC of equipment and facilities, error/incident/quality monitoring reports, and customer complaints.
- Regularly participates in off-site blood drives, and assists with setup, breakdown and other mobile operations duties as assigned.
- Utilizes Safetrace computer system for donor registration and donor information entry.
- Adheres to administration policies and department standard operating procedures to ensure consistency in the performance of established procedures and eliminate variances that will affect the safety, potency and purity of blood and blood components as well aswork efficiencies.
- Reviews pertinent department Standard Operational Procedures annually and as needed.
- Participates in standard operating procedure validations and recommends changes prior to implementation.
- Participates in quality assurance activities to continually ensure safety of the blood supplyand provide high quality service to internal and external customers.
- Maintains knowledge of rationale and technique of blood collection and apheresis.
- Maintains required competencies, CPR and annual safety certifications.
- Performs preventative maintenance and quality control on facility equipment as assigned; reports outliers to supervisor.
- Prioritizes workflow, readily adapts to changes in assignment, completes work in a timely manner.
- Communicates relevant issues to the Supervisor/Department Head and other staff members.
- Drives large vehicles to and from blood drives including 39' bus and 20' box truck with hydraulic lift gate.
- Responsible for all set up of bloodmobile including parking, use of the hydraulic leveling jacks, generator, internal systems use, awning deployment, and exhaust diversion.
- Conducts bloodmobile inspection and completes the pre and post checklist before each use.
- Packs equipment and supplies for blood drives according to checklist and projected volume of collections, ensuring adequate quantities of supplies. Must also refer to schedule and project and prepare supply / equipment needs for consecutive drives, especially if there is not a tech scheduled to restock between scheduled drives.
- Assumes responsibility for timely transport and setup of mobile blood drive equipment and supplies.
- Maintains inventory of supplies on mobile blood drive carts, bins, and vehicles.
- Responsible for the packing, loading, and transporting of large quantities of blood products from mobile blood drives to COH blood bank. Since products are time and temperature sensitive, this has to be done with the utmost care and adherence to standard operating procedures.
- Manufacture blood products according to appropriate FDA manufacturing cGMP.
Minimum Education:
- High School or equivalent.
- 3 years previous donor/patient care and blood center experience as a donor phlebotomist.
- CA Certified phlebotomist;
- Current BLS certification (through the American Heart Association)
- CA driver's license with good driving record
- Post High School/Health or Life Sciences.
- M.A., EMT, or CNA (Certified Nursing Assistant) certificate or BS in Life Sciences.
- Full Time
- To protect the health of patients and staff and to comply with new State of California mandates, City of Hope staff are required to show proof of full vaccination by September 30, 2021. Compliance is a condition of employment.
- Posting Date: Nov 11, 2021
- Job Field: Allied Health
- Employee Status: Regular
- Shift: Day Job