C.H. Robinson is seeking a Supervisor Analytics to lead a team of analysts in managing data collection, processing, modeling, analysis, and visualization. This role requires expertise in logistics processes and collaboration with technical and commercial teams to deliver high-quality data insights for informed decision-making. The Supervisor will ensure data accuracy, establish best practices, and optimize processes for the analytics team. Using advanced data modeling, they will translate findings into actionable initiatives that drive business outcomes and improve efficiency across projects and teams.
If you're ready to make an impact with your data expertise, apply today and join our team!
DUTIES AND RESPONSIBILITIES
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The duties and responsibilities of this position consists of, but are not limited to, the following:
- Lead cross-functional projects using advanced data modeling and analysis techniques to discover insights that will guide strategic decisions and uncover optimization opportunities
- Build, develop and maintain data models, reporting systems, data automation systems, dashboards and performance metrics support that support key business decisions
- Design and build technical processes to address business issues
- Oversee the design and delivery of reports and insights that analyze business functions and key operations and performance metrics
- Ensure accuracy of data and deliverables of reporting employees with comprehensive policies and processes
- Manage and optimize processes for data intake, validation, mining, and engineering as well as modeling, visualization, and communication deliverables
- Examine, interpret and report results of analytical initiatives to stakeholders in leadership, technology, sales, marketing, and product teams
- Oversee the data/report requests process: tracking requests submitted, prioritization, approval, etc.
- Develop and implement quality controls and departmental standards to ensure quality standards, organizational expectations, and regulatory requirements
- Anticipate future demands of initiatives related to people, technology, budget and business within your department and design/implement solutions to meet these needs
- Organize and drive successful completion of data insight initiatives through effective management of analyst and data employees and effective collaboration with stakeholders
- Communicate results and business impacts of insight initiatives to stakeholders within and outside of the company
Leadership:
- Participates in the recruitment, selection, promotion, and alignment of qualified and diverse talent
- Supports the annual merit and equity programs for assigned team to align compensation with performance results
- Outlines employee role accountabilities and expectations; manages performance to drive the right behaviors and improve results and provides useful real-time coaching, development activities and stretch assignments; supports employees with problem resolution
- Develops people to meet both their career goals and the organization's goals
- Encourages employee feedback through formal and informal channels. Acknowledges and takes action on feedback to drive engagement and a trusting culture of open two-way communication, inclusivity, collaboration and continuous improvement
- Mentor and challenge others to develop their skills, act as a role model
- Model the CH Robinson leadership principles and visibly lead and support change management including active involvement in communication, implementation, and reinforcement
QUALIFICATIONS
Required:
- Minimum 3 years of demonstrably complex reporting and analytics experience
- Bachelor's degree or equivalent work experience
- Strong Knowledge of reporting and data visualization tools
- Strong Knowledge of Data Querying
Preferred:
- Degree in Computer Science, Business Administration, Engineering, or a related field
- Advanced programming language coding experience (e.g., R, Python)
- Strong PowerBI knowledge
- Demonstrable application of relational database concepts
- Demonstrable application of dimensional database concepts
- Advanced experience with Microsoft analytical and reporting tools
- Knowledgeable in information technology (IT) and continuous process improvement
- Proficiency in Microsoft Office Suite of programs
- Strong organization and problem-solving skills
- Self-starter, innovator, and positive team player with ability to work with little or no supervision
- Able to quickly identify problems and find creative/logical solutions with minimal assistance
- Transportation knowledge
- Project Management experience
- Values a diverse and inclusive work environment
WHAT WE OFFER
- Real opportunities to grow your talent in a fast-moving, global organization
- A fun, open, and inclusive workplace that encourages innovative thinking
- Possibility to develop your language skills in our multilingual offices
- Opportunities for professional growth with access to training platforms like Percipio and GoFluent
- Comprehensive benefits: competitive salary and performance-based bonuses, Employee Assistance Program (EAP), Employee Stock Purchase Plan (ESPP) after one year of employment
Questioning if you meet the mark? Studies have shown that women, people of color, and individuals with disabilities may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we're building a diverse and inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!
Why Do You Belong at C.H. Robinson?
C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. With $22 billion in freight under management and 19 million shipments annually, we are one of the world's largest logistics platforms and rank in the FORTUNE 200. We've been an innovator in logistics for over 100 years. Our global suite of services accelerates trade to seamlessly deliver the products and goods that drive the world's economy. With the combination of our multimodal transportation management system and expertise, we use our information advantage to deliver smarter solutions for more than 90,000 customers and 450,000 contract carriers on our platform. Our technology is built by and for supply chain experts to bring faster, more meaningful improvements to our customers' businesses.
As a responsible global citizen, we contribute millions of dollars to support causes that matter to us and our people. FORTUNE has named C.H. Robinson one of the World's Most Admired Companies 2024, showcasing our position as a leader in our industry. Our commitment to excellence is further affirmed by being named a Great Place to Work 2023-24 by the Great Place to Work Institute, one of Forbes' Best Employers for Diversity and one of America's Greatest Workplaces in 2023 by Newsweek. Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world. For more information, visit us at www.chrobinson.com.