DUTIES AND RESPONSIBILITIES

The duties and responsibilities of this position consist of, but are not limited to, the following:

Maintain Operational Excellence:

• Main responsibility is to the Freight Forwarding, (Air Export)
• Ensure smooth and timely freight process flow.
• Ensure accurate and timely data entry into our operating system.
• Processing Export Documentation including ocean bills of lading, invoice, etc.
• Ensure on-time delivery of customer's and carriers' document.
• Support & co-operate with customers, operations, and oversea offices to follow up import - export shipments.
• Cooperate with operation/ customer service/ accounting department in solving daily operational problems.
• Ensure accurate and timely client invoicing.
• Overseas communications, timely responses to emails and requests (internal and external)

• Ensure customer SOPs are maintained and adhered to
• Work according to CHR, local and global laws, regulations and procedures

• Other duties or responsibilities as assigned according to the team and/or country specific requirements

• Bachelor's degree (Thai National only)
• Minimum 1-3 years of Global Forwarding experience
• Proficiency in Microsoft Office Suite of programs
• Site Specific: Fluent in English (written and verbal)

• This job description is intended to generally describe the nature and level of work to be performed by employees in this position. It is not intended to be construed as an exhaustive list of all responsibilities and skills required of employees performing this role.