C.H. Robinson is looking for a Logistics Implementation Project Consultant to execute implementation projects in the supply chain industry, focusing on 4PL Managed Supply Chain solutions and integrating TMS software with customer ERP systems.
In this role, you'll collaborate with a project manager to run technical integrations and software system setups for onboarding new business and supporting customer projects. From kickoff to go live, you'll document customer requirements, liaise with technical & operational teams, design and test EDI & API integrations, configure internal systems, and proactively keep stakeholders updated on project progress.
Ready to drive seamless implementations and make an impact in supply chain innovation? Apply today and join our team!
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RESPONSIBILITIES
The duties and responsibilities of this position consists of, but are not limited to, the following:
- Execute C.H. Robinson Managed Solutions™ Process Transformation Methodology, including documenting expectations, analyzing current processes, and designing Future State solutions.
- Document customer business requirements and translate them into both operational processes and internal & external technical specifications.
- Act as the technical liaison between customer teams and internal development resources.
- Facilitate project meetings and ensure alignment with stakeholders.
- Develop and execute testing plans, SOPs, and training materials, and conduct customer training.
- Coordinate project notes and update project plan progress, proactively informing stakeholders.
- Identify system gaps and recommend necessary enhancements.
- Manage project request tickets and provide go-live support to account teams.
- Support Business Development and ensure compliance with SOC processes.
QUALIFICATIONS
Required:
- 3+ years of technical project experience, balancing multiple projects simultaneously.
- Prior experience in Supply Chain, Logistics, and/or Transportation, with an understanding of industry processes and key stakeholders (e.g., transport providers, warehouses, suppliers, and customer stakeholders).
- Experience with Six Sigma, Lean, or other process improvement methodologies.
- Excellent analytical and problem-solving skills.
- Basic facilitation skills including but not limited to relationship management, presentation, discussion, documentation, and accountability.
- Ability to maintain a meticulous focus on details while also understanding and strategizing for the broader goals and vision of a project.
Preferred:
- Previous experience with TMS software and understanding of the use of EDI & API.
- Working knowledge of Microsoft Office products, including Excel, Word, and PowerPoint.
- Previous process mapping experience in tools like Lucidchart or Visio.
- Proven ability to juggle and prioritize multiple tasks and work independently.
- Experience collaborating effectively with internal and external subject matter experts at all levels.
- Ability to organize, design, develop, and deliver projects for diverse audiences in a dynamic, fast-paced, and continuous improvement environment with competing deadlines.
- Flexibility to work some weekends or late hours as needed.
- Proficiency in English.
WHAT WE OFFER
- Real opportunities to grow your talent in a fast-moving, global organization
- A fun, open, and inclusive workplace that encourages innovative thinking
- Possibility to develop your language skills in our multilingual offices
- Opportunities for professional growth with access to training platforms
- Comprehensive benefits: competitive salary and performance-based bonuses, travel allowance, life insurance, healthcare plan, Employee Assistance Program (EAP), Employee Stock Purchase Plan (ESPP) after one year of employment
Questioning if you meet the mark? Studies have shown that women, people of color, and individuals with disabilities may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we're building a diverse and inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!