C.H. Robinson is looking for a dynamic Carrier Representative to join our team and drive success in the UK domestic and cross-border road transportation market.
You'll actively source carriers, build strong partnerships, and ensure seamless shipment coordination for our customers. If you have logistics or customer service experience and a passion for learning and growth, we want you on our team.
Take the next step in your logistics career-apply today!
RESPONSIBILITIES:
The duties and responsibilities of this position consist of, but are not limited to, the following:
- Actively seek carriers in the US domestic market via phone, email, social media, and other sources.
- Identify suitable carriers and coordinate shipments in close collaboration with them.
- Research and onboard new carriers and build strong partnerships.
- Maintain and grow existing carrier relationships, identifying opportunities for further collaboration.
- Conduct carrier calls to assess availability, secure commitments, and negotiate transportation rates.
- Identify backup carriers for critical situations to ensure operational continuity.
- Offer trucks to Capacity teams within your branch and across the network.
- Ensure customer load requirements are met for both scheduled and ad-hoc shipments.
- Develop supply chain solutions that align with customers' go-to-market strategies.
- Analyze market trends and seasonality to optimize capacity planning.
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QUALIFICATIONS
- Bachelor's degree from a recognized university or college.
- Experience in customer service and/or the transportation/logistics sector.
- Open-minded, adaptable, and eager to seize new opportunities.
- Team player with a proactive attitude and enthusiasm for collaboration.
- Strong relationship-building skills with a customer-centric approach.
- Excellent verbal and written communication skills.
- Confident in negotiation, persuasion, and influencing techniques.
- Skilled in prioritising tasks and performing under pressure to meet deadlines.
- Motivated, enthusiastic, and dedicated to achieving success.
What we offer
- Real opportunities to grow your talent in a fast-moving, global organization
- A fun, open, and inclusive workplace that encourages innovative thinking
- Possibility to develop your language skills in our multilingual offices
- Opportunities for professional growth with access to training platforms
- Comprehensive benefits: competitive salary and performance-based bonuses
Questioning if you meet the mark? Studies have shown that women, people of color, and individuals with disabilities may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we're building a diverse and inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!