Senior Supply Chain Program Manager

Our Opportunity:

Chewy is seeking a Sr. Supply Chain Program Manager, Transportation to join our team in Plantation FL. You will be the single threaded owner responsible for driving critical initiatives within our specialty transportation network including RX, controlled substances, cold chain, and reverse logistics. This is a hand on role that focuses on creating, designing, and implementing programs that improve the speed, customer experience, and cost of our specialty transportation. You will get the opportunity to create and own a programmatic roadmap through clear business requirements partnering closely with specialty business owners, transportation operations, network operations, systems and tech, planning, FC operations, and finance. A candidate for this position must bring a collaborative mindset to the table, and experience working in a fast-paced environment using data to drive decision making. The ideal candidate has strong analytical skills with the ability to create their own business analytics with success driving action from business insights.

What You’ll Do:

• Own programmatic strategic initiatives for specialty transportation by creating business requirement documents, creating metrics, and acting collaborative across a matrixed organization with cross functional teams
• Be the champion for speed, customer experience, and cost cross our transportation network for our specialty verticals and their corresponding modes
• Develop and maintain a roadmap between transportation operations, transportation planning, network operations, FC teams, finance, vertical business owners, and procurement to lead change that align with business objectives
• Use data to perform analysis and transform those insights into clear requirements to drive transportation operations/programs enhancements, new features, and new tools
• Develop and maintain operational metrics to monitor performance of transportation initiatives and measure impact of enhancements/features across the transportation operations
• Utilize data to understand business objectives and identify defects; transform those insights into clear actions to drive transformational change across the operation.

What You’ll Need:

• 3+ years functional experience in performing analysis, creating business requirements documents, and leading change management roadmaps across a matrix organization
• 3+ years of program and/or project management experience 
• Strong analytical skills including SQL, Tableau, and advanced Excel, including the ability to pull data, create dashboards, and derive insights from large data sets.
• Experience in an e-commerce environment, preferably in transportation, supply chain and/or operations 
• Strong written, verbal, analytical and problem-solving skills
• BS or master’s degree in supply chain, industrial engineering, logistics, or equivalent
• Position may require travel

Bonus (if applicable):

• Transportation engineering experience
• Experience with methodologies such as Lean/Six Sigma