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Operations Manager - Learning

AT Chewy
Chewy

Operations Manager - Learning

Houston, TX

Our Opportunity: 

Chewy is looking for a Learning Operations Manager to join our Learning Team onsite in our new Houston FC! In this role, you will lead and support a team of Learning And Forklift Coordinators who support and train the onsite Operations team in job processes and PIT training. An effective LOM partners closely with the site Operations team to identify potential risk to trained headcount and develops plan for the team to execute training that bridges the gap, while maintaining a training budget. Our Learning teams support on-the-job training with a team of operations trainers who volunteer to train newly hired, peers; our Learning leaders spend time working with operations to identify future trainers and recruit them to participate in the program. Our Learning Operations Managers build and maintain effective partnerships with site Operations, but also with HR, Safety, and Recruiting.

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What you'll need: 

  • BA, BS or equivalent experience 
  • 2-4+ years guiding a team within a training/learning, operations or similar function
  • Understanding of fulfillment/distribution center/warehouse processes and flow 
  • Well-developed observational and analytical skills 
  • Effective verbal and written communications skills 
  • Able to work flexible schedules / shifts as needed for 7 day operation 
  • Validated skills for planning daily/weekly tasks and adapting to contending demands 
  • Strong skills developing relationships across all levels and functions 
  • Travel <10%
  • Detail oriented and accurate with the ability to focus attention on details 
  • Ability to prioritize, lead and complete projects with tight deadlines 
  • Familiarity with process improvement methodologies such as LEAN or Six Sigma 

 

#LI-Onsite

Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com.

 

If you have a question regarding your application, please contact HR@chewy.com.

 

To access Chewy's Customer Privacy Policy, please click here. To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.

Client-provided location(s): William P. Hobby Airport (HOU), 7800 Airport Blvd, Houston, TX 77061, USA
Job ID: 6347641
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • FSA
    • HSA
    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • Mental Health Benefits
  • Parental Benefits

    • Non-Birth Parent or Paternity Leave
    • Birth Parent or Maternity Leave
    • Adoption Assistance Program
  • Work Flexibility

    • Remote Work Opportunities
    • Flexible Work Hours
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Company Outings
    • Commuter Benefits Program
    • Pet-friendly Office
    • Happy Hours
    • Snacks
    • Some Meals Provided
    • Casual Dress
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Personal/Sick Days
    • Paid Holidays
    • Unlimited Paid Time Off
    • Paid Vacation
    • Leave of Absence
    • Summer Fridays
  • Financial and Retirement

    • Performance Bonus
    • 401(K) With Company Matching
    • 401(K)
    • Company Equity
    • Relocation Assistance
    • Financial Counseling
    • Stock Purchase Program
  • Professional Development

    • Promote From Within
    • Mentor Program
    • Lunch and Learns
    • Internship Program
    • Leadership Training Program
    • Shadowing Opportunities
    • Access to Online Courses
    • Professional Coaching
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)
    • Unconscious Bias Training