Chewy is looking for a customer-centric and data-driven Print Marketing Manager who will oversee and execute on the the print media marketing program for Chewy’s most active and pet-obsessed customers to join our team based in Dania Beach, FL or Boston, MA or Minneapolis, MN or Bellevue, WA. This role will be responsible for the planning, orchestration, execution and measurement of of print campaigns (direct mail, inserts, circulars, and shared mailing program) designed to acquire new customers, increase customer engagement and drive incremental sales. They will also play a central role in facilitating communication and coordination across teams to ensure that timelines are met, prioritization is clear, and wins and misses shared across teams.
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Implement a print media roadmap designed to drive new customer acquisition and assist in development of print programs to drive overall customer retention
Maintain and optimize a testing agenda designed to continuously improve response and efficiency
Work with internal data science resources to ensure prioritization of needs is clear, and that essential technical steps are taken for list selection, segmentation, and tracking
Partner in driving innovation from new print media channels including inserts, shared mailers and 3rd party box inserts.
Drive continuous improvement across email KPIs including reach, redemption rate, CPA and profitability of the program
Manage reporting requests and ongoing analyses for campaign performance, key insights, and strategic learnings
Drive a costumer first approach to all print experiences
Effectively partner across the organization: integrated marketing, engineering, product management, merchandising and supply chain
Be knowledgeable on print best practices, processes, and trends
What you'll need:
A passion and track record for customer-centric marketing
3+ years of print and/or direct marketing experience; ecommerce preferred
Understanding of both acquisition and lifecycle marketing
Bachelors degree, Masters a plus
Data-driven and analytical with strong ability to interpret and identify insights through data
Hands-on experience designing and implementing print campaigns from creative turn in, to working with print partners
Deep understanding of print process, planning, development and execution of print campaigns
Strong communication skills (verbal and written) with ability to clearly articulate information that influences data-driven business decisions
Ability to operate independently and efficiently to manage multiple projects and deadlines simultaneously and successfully, without sacrificing attention to detail
Deep knowledge of print best practices, technologies, and trends
Bonus:
Working knowledge of SQL, Tableau and other data analytics tools
Experience working with data scientists / modeling
The specific hourly range offered to a candidate may be influenced by a variety of factors including but not limited to the candidate’s relevant experience, education, and work location. In addition, this position is eligible for 401k.
We offer different types of insurance, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com.
Non-exempt hourly team members accrue paid time off (PTO) subject to manager approval. Non-exempt hourly team members in Fulfillment Centers and Customer Service are also eligible for additional unplanned unpaid time off (UTO). Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.
Pay Range
$91,000—$125,000 USD
The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate’s relevant experience, education, and work location. In addition, this position is eligible for 401k and a new hire and annual equity grant.
We offer different types of insurance, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com.
Salaried-exempt team members have unlimited PTO, subject to manager approval. Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.
Pay Range
$91,000—$115,000 USD
The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate’s relevant experience, education, and work location. In addition, this position is eligible for 401k, an annual bonus potential, new hire and annual equity grant.
We offer different types of insurance, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com.
Salaried-exempt team members have unlimited PTO, subject to manager approval. Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.
Pay Range
$91,000—$115,000 USD
Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com.
If you have a question regarding your application, please contact HR@chewy.com.
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