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Category Specialist

AT Chewy
Chewy

Category Specialist

Plantation, FL

Our Opportunity

Chewy is hiring a Category Specialists that will support our Category Management team based in Plantation, FL. As the Category Specialists you will support specific categories, managing vendor tickets to resolution, setting up and performing promotions, adding new vendors, adding new SKU's, and new assortments to Chewy's onboarding. The Category Specialist will often be the first point of contact for our vendors so it will be critical to deliver high-quality, thoughtful service to our valued partners. This role is uniquely positioned to directly craft our vendor and customer experiences, ultimately contributing to the Chewy brand.

Implement and deliver priorities in an organized manner and according to service level agreements (SLAs). You will consistently deliver routine tasks that support broader category strategies and maintain vendor relationships through meaningful interactions. You will exercise your strong interpersonal skills, detailed attention, and the ability to absorb information and experiences quickly. Working well with both internal and external partners, you will thrive in our ambitious but flexible environment where approach-focused ideas and a customer-focused demeanor are highly valued. This is an excellent opportunity for a career path in Category Management and will develop your analytical rigor, negotiation skills, and understanding of P&L ownership in a dynamic environment. 

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What You'll Do


- Resolve vendor tickets on a daily/weekly basis in line with our SLAs
- Set up and implement promotions as per category manager direction
- Ensure new vendors and new SKUs are onboarded according to SLAs; troubleshoot issues and advance as vital
- Work cross-functionally with supply chain, private label, finance, catalog, and promotion teams
- Collaborate with other teams to ensure a cohesive strategy and flawless execution
- Analyze category performance, providing insights and recommendations for continuous improvement
- Maintain strict adherence to company policies and procedures, ensuring compliance and efficiency

What You'll Need

- Completion of a BS/BA degree desired
- 0-1+ years of experience with a preference in e-commerce, buying, account management, product management, category management, operations, analytics, finance, or marketing
- Strong analytical abilities and problem-solving skills (Excel, SQL is a plus)
- Excellent verbal and written communication skills
- A self-starter with a bias for action and attention to detail
- Proven time management, data analysis, and interpersonal leadership skills

#LI-BB2

Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com.

 

If you have a question regarding your application, please contact HR@chewy.com.

 

To access Chewy's Customer Privacy Policy, please click here. To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.

Client-provided location(s): Plantation, FL, USA
Job ID: 6717761
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • FSA
    • HSA
    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • Mental Health Benefits
  • Parental Benefits

    • Non-Birth Parent or Paternity Leave
    • Birth Parent or Maternity Leave
    • Adoption Assistance Program
  • Work Flexibility

    • Remote Work Opportunities
    • Flexible Work Hours
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Company Outings
    • Commuter Benefits Program
    • Pet-friendly Office
    • Happy Hours
    • Snacks
    • Some Meals Provided
    • Casual Dress
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Personal/Sick Days
    • Paid Holidays
    • Unlimited Paid Time Off
    • Paid Vacation
    • Leave of Absence
    • Summer Fridays
  • Financial and Retirement

    • Performance Bonus
    • 401(K) With Company Matching
    • 401(K)
    • Company Equity
    • Relocation Assistance
    • Financial Counseling
    • Stock Purchase Program
  • Professional Development

    • Promote From Within
    • Mentor Program
    • Lunch and Learns
    • Internship Program
    • Leadership Training Program
    • Shadowing Opportunities
    • Access to Online Courses
    • Professional Coaching
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)
    • Unconscious Bias Training