Pay range: USD $115,000.00 - $165,000.00 / Year
Your opportunity
At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us challenge the status quo and transform the finance industry together.
The Workplace Financial Services Digital team is responsible for offer design, opportunity exploration and discovery, product management and platform operations and innovation for Schwab's retirement plan solutions, including Retirement Plan Service, Stock Plan Services, and Designated Brokerage. Our mandate is to strengthen and extend our digital offering to more participants, plan sponsors, and consultants as we work to further our scale and create more tailored experiences for key segments of our client base. To do this, we work with partners and delivery organizations to ensure key processes / interactions are designed and executed smoothly.
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A few specific tasks include developing a strategic vision, objectives, and KBIs for a digital product, platform, channel, or feature; evaluating the viability and value of digital product solutions; Identifying and anticipating client needs based on research; leading 12-month product roadmap and release plan development in collaboration with the scrum team and partner teams; synchronizing work and making prioritization/trade-off decisions; creating stakeholder engagement strategy for internal and external networks; capturing stakeholder concerns and dependencies and implementing refinements to the overall roadmap; Managing risk strategies and quality; identifying client and firm impacts; developing controls and testing them.
Brief Description of the role:
The Sr. Manager, Digital Product Management (individual contributor) role will join our WFS Digital Services Product Team in support of our ongoing enhancements and modernization of the Workplace Financial Services technology platforms and digital product portfolio. This individual will partner closely with the WFS Digital Product Management Teams as well as our technology and business partners to drive our overall team maturity and WFS Portfolio management. Key responsibilities will include:
- Portfolio management, including the coordination ARTs, business priorities and release planning, capacity planning and prioritization
- Product governance and process standardization. Works with WFS Digital leadership to develop and oversee the policies, procedures, and standards for WFS Digital. Coordinates and supervises governance activities and ensures processes are in place to effectively manage the WFS portfolio.
- Leads team in implementing data-driven and user-centered methodologies to optimize digital channels and experiences that drive OKRs through effective management of analysis and insights activities
- Manage a prioritization process that is transparent, non-biased, value-based, and balances needs across multiple stakeholders.
- Manages collaboration, efficiency and management tools and shared services.
- In coordination with WFS Digital Leadership team establishes Product Owner excellence programs and best practices.
What you have
Required Qualifications
- 5+ years work experience with Digital Product Owner/Product Manager roles
- Financial Services industry experience with a focus on employer sponsored retirement plans
- Agile Methodology knowledge and/or Scrum training or certification, with experience leading or participating in an Agile delivery environment
- Ability to synthesize data, identify opportunities, make recommendations
- Ability to make decisions and progress in the face of ambiguity
- Ability to cultivate relationships with a variety of internal partner platforms and stakeholders
- Strong written and verbal communication skills, including ability to effectively present to all levels of the organization, including senior management
Preferred Qualifications
- Shows a commitment to high ethical standards and integrity and demonstrates this through action
- Inquisitive, analytical, a strategic thinker, proactive and solutions-oriented
- High-energy, positive, entrepreneurial in spirit
- Goal-oriented and results-driven
- Self-starter: takes initiative and can work independently
What's in it for you
At Schwab, we're committed to empowering our employees' personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you'll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.
We offer a competitive benefits package that takes care of the whole you - both today and in the future:
- 401(k) with company match and Employee stock purchase plan
- Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
- Paid parental leave and family building benefits
- Tuition reimbursement
- Health, dental, and vision insurance