Pay range: USD $93,200.00 - $142,900.00 / Year
Your opportunity
At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry together.
As a member of the admin/support team, you will play a pivotal role in supporting and maintaining Splunk, contributing to its efficient operation and strategic development migrating to a new observability model. Key responsibilities include supporting a 100TB Splunk Enterprise, troubleshooting and resolving issues, identifying opportunities for enhancement, and documenting procedures. Additionally, you may contribute to the development of observability dashboards and configure monitoring and alerting systems. Strong communication skills and the ability to plan, coordinate, and implement changes are essential.
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Key Responsibilities:
- Lead day-to-day activities for maintaining Splunk, including setup, ingestion, and reviewing dashboards/reports/alerts.
- Provide support for Splunk administration, monitoring system health, and addressing issues promptly.
- Proficiency in Monitoring Tools, Linux administration, and Splunk administration, including installation, configuration modification, and agent management.
- Develop and understand scripts for managing and supporting a large Splunk environment on Linux.
- Coordinate software version changes and utilize utility tools for system monitoring.
- Contribute to process improvement and additional platform support roles, including software upgrades.
- Lead the team projects as a primary project organizer.
What you have
To ensure that we have fulfilled our promise of 'challenging the status quo,' this role has specific qualifications that successful candidates should have.
Required Qualifications
- Minimum of 10 years' experience supporting large Splunk Enterprise deployments.
- Expertise in Splunk administration and implementation, Splunk SPL, and Linux administration (RHEL).
- Experience with bash/shell scripting and Python scripting.
- Familiarity with ITIL principles and structured environments for problem, change, and incident management.
- Ability to manage multiple concurrent projects, meet deadlines, and ensure uptime.
- Quick learner with strong adaptability and retention of Splunk and observability knowledge.
- Working experience with Schwab processes and systems
- Excellent teamwork, communication, and written skills.
- Industry certifications are desirable.
Key Attributes:
- Disciplined: Efficiently manages resources and advocates for efficiency.
- Overcomes Barriers: Takes responsibility for addressing obstacles to success.
- Delivers Results: Achieves positive outcomes through analysis, judgment, agility, and urgency.
- Relationship Oriented: Builds trusted relationships across various organizational levels.
In addition to the salary range, this role is also eligible for bonus or incentive opportunities
What's in it for you
At Schwab, we're committed to empowering our employees' personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you'll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.
We offer a competitive benefits package that takes care of the whole you - both today and in the future:
- 401(k) with company match and Employee stock purchase plan
- Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
- Paid parental leave and family building benefits
- Tuition reimbursement
- Health, dental, and vision insurance