Duties & Responsibilities

• Designs and develops programs, goals and deliverables that support business goals in collaboration with stakeholders.

• Develops full-scale program or service plans and associated communications documents.

• Plans, schedules and tracks project timelines, milestones, risks and deliverables using appropriate project management tools.

• Manages and oversees the administrative and daily operations of a variety of programs, grants, or services, ensuring compliance with college, state, and federal policies and regulations.

• Executes programmatic and/or service strategies, such as customized training delivery, to achieve organizational and stakeholder goals.

• Manages program logistics to include outreach and recruitment, program communications, course scheduling, planning, implementation of special events, on-site management of events, and enrollment management.

• Develops best practices and tools for program or service execution and management.

• Identifies and implements grant strategies to enhance program or service efficiency and effectiveness.

• Presides over budgets to set and meet goals. Manages contract, grant, and/or state funding; approves and monitors budget expenditures; prepares budget revisions; provides interim status reports.

• Prepares monthly analytics of program enrollment, revenue, and expenses.

• Implements program technology needs to ensure efficient operations.

• Assists in producing, developing, advertising, and marketing program(s) and/or product(s) in various media such as print and video; may assist in developing social media materials, print and digital information sheets, news releases, pamphlets, and brochures.

• Finds and implements ways to increase revenue. Oversees, coordinates, and/or assists with proposal writing to develop additional funding.

• Understands and analyzes the financial impact of program or service expenses and revenues including developing and updating program pricing while ensuring profitability.

• Provides regular feedback on financial performance, including reporting to Program Directors.

• Designs and implements systems to assess, collect, maintain, and analyze data; generates interim progress reports, final reports, evaluation, and other information related to project(s) or program(s).

• Project manages large-scale projects, coordinating with internal departments, personnel, and external contractors and stakeholders.

• Builds community partnerships and increases community outreach. Serves as connector between constituents and resources, liaising with various stakeholder groups locally, statewide and nationally as appropriate.

• Adapts communication and service delivery to align with the unique requirements and preferences of each client.

• May oversee supervision of personnel, which includes work allocation, training, promotion, enforcement of internal procedures and controls, and problem resolution; evaluates performance and makes recommendation for personnel actions; motivates employees to achieve peak productivity and performance.

• Coaches, mentors, motivates and supervises program team members, instructional staff and external contractors, and influences them to take positive action and accountability for their assigned work.

• Performs other related duties as assigned.

Minimum Qualifications:

• A Bachelor's Degree and five (5) years of experience related to the duties and responsibilities.

Preferences:

• Experience managing programs in Real Estate, Professional Skills, Leadership Skills, Streamlining Business Processes, Project Management Professional (PMP) certification, Microsoft Office programs, Education, and English as a Second Language (ESL).
• Experience with Salesforce.
• Experience in the training or education industry.

Best Consideration Date: January 10th, 2025

EEO STATEMENT:

As an EEO employer, Central New Mexico Community College will not discriminate in our employment practices based on an applicant's race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, serious medical condition or status as a protected veteran or spousal affiliation. Central New Mexico Community College hires only U.S. citizens and individuals lawfully authorized to work in the U.S.