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Job Details
Position: Shift Manager
Location: Alloga UK, South Normanton or Derby
Reporting to: Operations Manager
Direct Reports: Warehouse Supervisors
Salary: £44,764
About Alloga UK: Alloga UK is a leading provider of pharmaceutical and healthcare logistics solutions, dedicated to ensuring the safe and efficient distribution of medical products across the UK. With a strong commitment to quality, compliance, and customer satisfaction, Alloga UK serves a diverse client base, including pharmaceutical manufacturers, healthcare providers, and retail pharmacies.
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At Alloga UK, we pride ourselves on our state-of-the-art facilities, advanced technology systems, and a team of dedicated professionals who work tirelessly to uphold the highest standards in pharmaceutical distribution. Our focus on innovation, reliability, and continuous improvement allows us to deliver exceptional service and value to our clients while maintaining strict adherence to regulatory requirements.
Job Purpose: As the Shift Manager, you will be responsible for overseeing all warehouse functions during your shift, ensuring operations are conducted safely, efficiently, and in alignment with quality and service standards set by Alloga UK, its clients, and regulatory bodies. Additionally, you will act as a deputy for the Operations Manager when necessary.
Key Tasks:
- Enforce Company Health & Safety policies among direct reports consistently
- Report accidents and near misses promptly to the HS&E Manager
- Ensure department activities comply with company procedures and client instructions
- Provide support, leadership, and problem-solving skills across warehouse functions
- Monitor and optimize profit and costs, focusing on planned and utilized hours through Cognos
- Control weekly charging reports and handle any Ad hoc tasks
- Maintain professional and responsive communication with clients/customers
- Meet or exceed KPI targets and develop plans to achieve them
- Conduct team briefings regularly
- Foster teamwork and continuous improvement throughout the workplace
- Identify training needs for staff and coordinate training with the HR team
- Ensure Supervisors are equipped to address operational issues
- Conduct performance reviews and annual appraisals for direct reports
- Enforce Company Discipline and Grievance Procedure when necessary
- Oversee staff recruitment following company procedures
- Monitor staff appearance and adherence to uniform guidelines
- Ensure H&S guidelines are followed and staff are aware of their responsibilities
- Attend weekly Managers review meetings
- Complete shift handover logs and maintain inter-shift communication
- Perform daily H&S/Housekeeping checks
- Understand GDP and ISO standards
- Maintain Inventory routines and MHE checks
- Address warehouse and product issues promptly
- Investigate and resolve customer service matters within agreed timelines
- Ensure staff are trained on quality requirements
- Monitor product returns and warehouse damages
- Fulfill reasonable requests from Senior Management
.
Competencies:
- Proficient in Warehouse Activities/Systems
- Strong PC skills with Microsoft Excel and Word proficiency
- Effective man management skills
- Excellent communication skills at all levels
Personal Attributes:
- Flexible with shift work availability
- Efficient planner and prioritiser.
- Capable of delegation when required
- Confident, enthusiastic, and interpersonal skills
- Demonstrates initiative, good judgement, and quick decision-making abilities
- Skilled at motivating staff of varying abilities
- Strong leadership, team-building, and influencing skills
- Committed to performance improvement and goal achievement
- Sets clear objectives and maximizes resource effectiveness
- Strategic thinker with a focus on short and long-term goals
- Results-driven and highly focused
Knowledge, Skills, and Experience Required:
- Education to O/GCSE Level Standard or above
- NVQ Level 3 or equivalent qualification
- Minimum of 2 years experience in warehouse or similar environment
- Proficient in GDP standards
- Trained in relevant SOPs within 3 months
Key Working Relationships:
- Supervisors
- Customer Services Clerks
- Managers
- Human Resources and Payroll
- Client base
- Employment Agency
- Service agents
- Warehouse Operatives
Limits of Authority:
- Discipline in line with Company Procedure
Apply now to join a dynamic team at Alloga UK and contribute to the success of our pharmaceutical and healthcare logistics operations!
What Cencora offers
Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.
Full time
Affiliated Companies
Affiliated Companies: Alliance Healthcare Management Services Limited
Equal Employment Opportunity
Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.
Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned