Description
Bring your IT career and talents to CDW, where you can have a greater impact, be inspired by our mission and excited about your career and future. A Fortune 200 leader, we're the driven professionals and technology experts companies turn to most to solve their IT challenges.
Job Summary
The Tech Lead will provide team and project thought leadership by applying consulting experiences to drive successful customer projects and build success through mentoring other Engineers.
What you will do:
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Regarded as the technical expert for Microsoft Power Platform, Co-Pilot Extensibility, and Microsoft related application development.
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Requires in-depth and/or breadth of expertise across the field of specialization and has broad knowledge of other job families within the organization function.
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Serves as a senior advisor to leadership.
Provides direction and technical leadership, directing CDW coworkers and customer teams in solution design and development. Provides leadership in creating business cases, financial justification, and solution benefit content for customer-ready deliverables and presentations.
Monitors financial performance (utilization, bill rates, customer satisfaction, and gross margin) for the direct team.
Collaborate with Practice, Professional Services Managers, and Technical Architects to build staff and training plans for effective implementation of new Advanced Technology Solutions, ensure team members are properly trained on executing standard operating procedures for solutions, provide technical and professional mentoring for individual team members, provide Engineer performance feedback to Professional Services Managers, coaches Engineers through feedback and teaching.
Provide technical leadership on the project, perform billable tasks on projects, work with Project Manager to direct other Engineers on the project, ensure methodology is followed and applied, and ensure scope issues are being identified, addressed, and resolved.
Regularly interface with the customer's technical and business executive level and project leadership through sales presentations and/or client project solutions in communicating complex ideas, anticipating potential objections, and leading discussions to align expectations.
Technical Lead to act as lead engineers on projects or in an advisory role for Microsoft Power Platform, Co-Pilot Extensibility, and Microsoft related application development.
Provide feedback to the Practice and technical Architects on the implementation of Advanced Technology solutions.
Technical Leads are charged with accelerating the professional development of Engineers. They are assigned a team of engineers to oversee and mentor.
Technical Leads are expected to spend 50% of their time developing Coworkers and contributing their technical/consulting expertise to growing the business.
Discuss Advanced Technology solutions with customers, particularly as it pertains to CDW's -ATS's Engagement Methodology.
Develops appropriate criteria to support the CDW training program (ACE) provides leadership to this program.
Provides leadership and backup to the Delivery Manager
Has the ability and skill to provide technical identification and remediation of challenges with the services team. Possesses the ability to train coworkers while also ensuring remediation of challenges are outcome driven.
Takes ownership of closure of issues from a technical perspective.
Formally mentors assigned and unassigned team members on a wide variety of topics from Consulting to Technology to work-life harmony to career direction and progression.
Serves as the "right hand" to the Services Manager in shaping and developing the team.
What we expect of you:
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Bachelor's degree in business, computer science, a related technical degree, or equivalent experience delivering large-scale, enterprise-class technical solutions including planning, development, implementation, and support OR
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Fourteen years' experience delivering large-scale, enterprise-class technical solutions including planning, development, implementation, and support.
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One-year CDW Engineering experience •
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Excellent written, presentation, and verbal communication skills including demonstrated experience presenting technology recommendations from a business perspective to internal and external clients.
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Ability to understand and follow oral and/or written instructions and guidelines.
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Ability to organize thoughts and ideas into understandable terminology.
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History of building constructive relationships with clients, partners, and coworkers at all levels of the organization, navigating interpersonal and group dynamics comfortably.
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Advises and coaches team members on best practices for relevant client documentation needs, as well as maintaining internal documentation.
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Demonstrated ability to multitask and effectively prioritize workload under tight deadlines in a fast-paced environment.
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Ability to develop longer-range project plans and schedules to complete complex projects or new solution/product development.
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Anticipates future trends and implications accurately, readily posing future scenarios.
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Articulates credible pictures and visions of possibilities that will create value. • Creates competitive and breakthrough strategies that show a clear connection between vision and action.
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Must be able and willing to work beyond their regularly scheduled shift, select weekends, overtime as necessary or on occasion to meet operational needs.
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Valid U.S. driver's license,
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Ability and willingness to travel as needed to other CDW locations or client sites.
Who we are:
CDW is a leading technology solutions provider to business, government, education and healthcare organizations across the globe. Our fingerprints can be found on technology in workplaces of more than 250,000 companies; from fresh-faced start-ups to international conglomerates. With the breadth of products and services we offer, there is no request too big or too small.
What you can expect from us: Culture, coworkers, careers.
CDW is not only the People Who Get IT but the People who get People. Our relationships are fueled by our deep expertise and grounded in the CDW Way. Our empowering leadership makes things happen and inspires their teams to do the same. From the teammates beside us to the leaders who guide us, we move forward together. At CDW, you'll work with people who inspire you. People with positive, success-driven attitudes who you will learn from and forge strong relationships with. Bring your best true self-and your best ideas-to CDW. Because diverse perspectives bring forth better problem solving-and better solutions for our customers on a rapidly evolving technology landscape.
Equal Opportunity Employer, including disability and protected veteran status
Benefits overview: https://cdw.benefit-info.com/