CBRE Global Workplace Solutions (GWS) works with clients to make real estate a significant contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, demonstrating the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.
About the role:
The Tier 1 Technician requirements may vary according to client-determined assignments, but the basic job requirement is the maintenance, fixing, and repair of automation systems deployed at various G2 client data centers. The Tier 1 technician is expected to be a generalist, with multi-disciplinary skills and knowledge including electrical and mechanical equipment assessment.
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What you'll do:
- Align with CBRE and Client quality and safety standards, policies, and procedures.
- Direct and/or assist Technician I in conducting Operational Readiness Site Walks to verify that the NavSystem (floor taping and geotags) is in good repair. Complete, verify, and document repairs.
- Spot-check all automation equipment - including support equipment - to assure readiness and good repair. Create and follow a schedule that encompasses all site equipment within a reasonable timeframe.
- Function as a first responder to triage robotics and automation operational issues, following well-defined and structured solving procedures ("playbooks") developed by the Client.
- Respond within agreed-upon time-frame to production requests for assistance with in-production equipment recovery or repair. Lead or direct Technician I, in making more involved or comprehensive repairs.
- Perform Preventative and Predictive maintenance and calibrations of existing equipment of the systems per well-defined schedules and procedures in place at the time the contract is initiated. Document all actions with machine ID, actions performed per defined documentation, and date/duration.
- Provide mechanical and control system onsite technical support and solving for existing automated equipment.
- Act as the site SME (subject-matter expert) on site equipment as assigned by Supervisor or Manager
- Lead setup and SAT of new equipment
- Assist with moving materials and equipment for automation
- Connect with machine operators and engineering to solve issues.
- Document issues and issue resolution within the Client's system (Buganizer, EAM)
- Lead in continuous improvement efforts, corrective action formulation, and root-cause investigation when necessary.
- Document machine history and operational observations
- Attend meetings as requested by Manager.
- Complete training requirements as communicated by CBRE and Manager.
- Maintain certifications required to perform maintenance and sustainability efforts as advised by Manager.
- Complete CBRE/Manager-assigned administrative tasks in an expeditious and detailed manner
- Mentor Tier I Technician
- Creates and submits ARFs and GUTs tickets to facilitate site entry and material movement
- Update System
- Act as site liaison with operational groups, DCOps, EHS, and Site Manager. Communicate immediately with Supervisor or directly with Manager when operational or scope questions arise.
What you'll need:
- Technical degree -or- Training and experience in an industrial maintenance position (4-5 years+)
- Solid understanding of electrical and mechanical schematics and how to use them
- Proficient use of basic hand tools, DMM, and software-based calibration, analysis, or data acquisition tools.
- Proficiency in Google Workspace
- Ability to walk/stand/stoop/squat/kneel for extended periods without strain
- Ability to understand and communicate technical information upline and downline
- Experience with networking, PLCs and HMIs, drives, motors, controllers, power supplies, cameras and vision systems, servos and encoders
- Experience with hydraulics, gearboxes, drive assemblies, conveyors, pick-and-place, and articulated arm devices
- Familiarity with various communications protocols and Linux OS
- Travel: up to 15%
Why CBRE?
A culture of respect, integrity, service and excellence crafts our approach to every opportunity!
We are guided by the needs of the cities we inhabit, the communities we build and the world we thrive in!
- Benefits start 1st of the month: Medical, dental vision, PTO, 401k, etc.
- Internal advancement available after 6 month mark
- Work/life balance
- Competitive Pay
Disclaimers
Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.
CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. We also provide reasonable accommodations, as needed, throughout the job application process. If you have a disability that inhibits your ability to apply for a position through our online application process, you may contact us via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).
Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).
NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter.