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About The Role:

The Property Management Director is responsible for developing and implementing the strategic direction and day-to-day leadership of the market, including the short- and long-term growth and profitability. You will be responsible for driving business development strategy for Property Management in the market, leading your team with a business development mentality, both internally and externally, to communicate competitive differentiators of CBRE and Property Management, while also managing project execution and driving integration among all lines of business to enhance performance. You will have autonomy to lead and build a cohesive, diverse team dedicated to ongoing improvement of service delivery platform and client relationship, guiding them in client relations, service orientation and consultative opportunities as well as the effective, efficient, and ethical operation of their respective teams or accounts.

• Lead by example, modeling behaviors consistent with our RISE values, to earn respect and trust of peers, employees and clients.
• Recognize expertise and empower peers and employees to build a dynamic team that is viewed by others as highly productive, capable and the best in the industry.
• Lead and provide for the recruitment, selection, performance management, development, coaching, retention and rewarding of a high performing team to carry out the organization's mission.
• Champion Diversity, Equity, and Inclusion within sphere of influence, supporting company initiatives and Employee Resource Groups
• Act as a change agent for business improvements and develops agreement and support for new initiatives and processes.
• Effectively manage and lead team through change.
• Draw upon the analysis of others (human resources, legal, finance/accounting and other shared services groups) to assist in making new and creative recommendations that have a direct impact on the company.

• Serve as the "face of CBRE" in the local/national/global business community. Serve as a key spokesperson to the community and/or industry.
• Nurture a strong service-orientation and an "advisory role" in client, management, and employee relationships.
• Motivate and negotiate effectively with employees, matrixed partners, leadership, and client groups to take desired action.
• Collaborate across the organization to build strong relationships

• Assure that local market business operations are implemented efficiently and cost effectively. Develop strong business plan with insight into market performance against growth, competitive and other operational objectives.
• Effectively understand and oversee financial accounting, budgeting and reporting by identifying mid-year trends and re-forecasting to meet the financial goals and expense management for assigned area.
• Deliver best-in-class service with respect to engineering, accounting, project management (Tenant Improvements), technical consulting (Infrastructure Management) security, life safety and disaster recovery.
• Ensure consistent service delivery and compliance with CBRE Global Standards and guidelines at all levels of the organization.
• Grow a Property Management business aligned with the broader CBRE enterprise through identifying diverse and resilient businesses, recruitment, retention, and strategic M&A.

• Repeatedly demonstrate strong business development skill and materially impacts new business awarded to CBRE across the market.
• Develop a reputation as an opinion leader and trusted advisor.
• Regularly and proactively meet and communicate with current and prospective Property Management clients. Create unique client solutions and attachment by using all aspects of the CBRE platform. Regularly and successfully communicate with Investor Leasing to identify and pursue new opportunities
• Generate powerful proposals and makes convincing presentations to achieve new business.
• Employ diagnostic approach to resolve and deliver differentiated solutions
• Evaluate industry and business trends and analyze financial performance indicators for potential impact on operations and responds with necessary business changes as indicated.

• Bachelor's Degree required with 8-12 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
• Real estate license required, and CPM (Certified Property Manager) or RPA professional designation or candidacy preferred.
• Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention is preferred.
• Ability to lead the exchange of sensitive, complicated, and difficult information, convey performance expectations, and handle problems.
• Leadership skills to set, manage and achieve targets with a direct impact on multiple departments results within a function.
• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. Expert organizational skills and an advanced inquisitive approach.