The purpose of the role

Provide first line support to the Group President, with a focus on strategy, operations, and business performance.

• Act as the executive leader for DCS Americas, ensuring the delivery of growth, customer, people and financial targets

• Continuously ensuring the business operates in line with agreed standards and Governance.

Job Summary

• Support D, E &I agenda across the business.

• Support the Group President in delivering key objectives.

• Provide strategic insight and guidance to the MD's and Functional Leaders, with an overarching responsibility for driving operational excellence, managing risk and supporting business leaders in driving exceptional client outcomes.

• Grow and cultivate CBRE's product base, culture and behaviors so the business positively contributes to the growth and financial performance of GWS and the overall business.

• Lead company and statutory Health, Safety and Quality compliance and standards

• Act as senior counsel working collaboratively with other business leaders. Ensure alignment with the CBRE GWS business ensuring strategic outcomes are achieved.

• Work with the Executive Leadership to contribute to the broader growth and development of GWS DCS.

• Assist in the development of strong leaders with capabilities to own and enable the execution of the DCS strategy within the business and on accounts.

• Support the profitable growth of DCS through participation and leadership in new business pursuits when required.

• Lead the transition of key strategic projects that effect the wider CBRE business.

• Collaborate with other service lines, divisional leadership, platform and other functional departments when an integrated service delivery model is proposed or in operation. Minimize business interruptions and increase overall DCS account performances, through the promotion and utilization of DCS' best practices and processes that enable operational excellence.

• Lead the support functions in driving business improvements, innovation, creating simplicity and transparency and where possible ensure good governance is achieved.

Key Responsibilities

Business Strategy

• Work with the Group President to define the needs of the business and customers, embedding these into the business line strategy.

• Support the Group President in creating a business strategy which meets customer needs and delivers operational excellence and cost efficiencies.

• Monitor and measure the delivery and effectiveness of the business strategy, spotting challenges and rectifying risks early-on.

• Chair the Critical Few program minimizing risk to the business and delivering change swiftly.

• Chair the Projects MMM including and not limited to order book/revenue reviews.

• Be involved in periodic Divisional Review meetings to keep up to date with the business opportunities and challenges.

• Visit key contracts every month to understand opportunities and challenges that are facing the teams.

• Work closely with divisions to ensure their business plans meet the need of the overall business

• Measure, monitor and report on adherence to the legal and corporate requirements, take remedial action where compliance is not evident.

• Create a culture of quality, innovation, and cross-divisional exceptional quality and innovation.

• Own assigned business P&L, taking full responsibility for all spend.

• Attract, develop and retain employees so the functions have talented specialists who are able to add maximum value/return on investment to the business following D,E & I Processes.

• Be constantly visible and accessible to the team and is recognized as the operational business leader through gravitas and role modelling of company culture and behaviors.

• Encourages a culture of co-operation and teamwork ensuring that staff are recognized and rewarded as appropriate through local mechanisms such as the Exceptional Awards.

• Represents CBRE in a professional and credible manner to customers and the public.

• Leads and develops high-level customer relationships with both existing and potential customers through fully understanding their needs and demands where independent support is required. (Exec Sponsorship)

Education

• Higher educational qualifications to A level or degree of relevant discipline

• 10 years industry or relevant business leadership experience.

Desirable

• Master's degree or MBA

• Membership of a Professional Institute

Skills

• Able to work in a multi-layered matrix organisation, prioritising, delegating and effectively communicating with key stakeholders to achieve goals.

• Develop strategies and leads business teams through a high-level understanding of data analysis, technology enablers, process flow analysis, industry practices and market conditions.

• Ability to maintain a high-level strategic view, whilst managing effective day to day delivery.

• Able to inspire confidence and trust as the business operational lead.

• Able to deal with individuals at all levels, both internally and externally.

• High level of networking and relationship building skills.

• High level of written and verbal communication skills

• High level of organisational skills

• Ability to understand commercial and financial metrics

• Ability to multitask

• Leadership

• Strong influencing skills

Knowledge

• In depth industry knowledge in data center management including one or more of the following: FM, RE, M&E, critical, facilities management, projects and building services

• Industry knowledge of property management

Experience

• Significant experience at senior management or executive level in a matrix organization, including responsibility for product, culture and people

• Dealing with a range of people from site staff to Board level

• Budgeting and P&L management in a matrix organization

• Proven sales/business development experience from a related industry

• Experience of operating at Board or Executive level

Aptitude

• Highly developed interpersonal and communication skills

• An excellent relationship builder

• Ability to inspire confidence

• High degree of integrity and sincerity

• Highly motivated

• Highly organized with attention to detail

• Ability to understand complex situations

• Results focused

• Operate as a corporate citizen

• Analytic and decisive decision maker

Circumstances

• Able to travel globally on an ad-hoc basis as customer and business needs demand.

• Able to work outside core hours to get the job done

Core Competencies

• Empowered leadership

• Strategic thinking and planning

• Understanding customer needs

• Responsiveness

• Competence to deliver

• Innovation

• Continuous improvement

• Reliability

• Commercial excellence

• Manages self and develops others

EQUAL OPPORTUNITIES

We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, color, nationality, ethnic or national origin, religion or belief, disability or age.

CBRE carefully considers multiple factors to determine compensation, including a candidate's education, training, and experience. The minimum salary for the Data Center Solutions Americas President position is $225,000 annually and the maximum salary for the Data Center Solutions Americas President position is $340,000 annually. The compensation that is offered to a successful candidate will depend on the candidate's skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE's applicable benefit program. This role will provide the following benefits: 401(K), Dental insurance, Health insurance, Life insurance, and Vision insurance.

Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter.