7284 - Rivergate - 2353 Gallatin Pike N, Madison, Tennessee, 37115
CarMax, the way your career should be!
An opportunity in the auto industry you can count on
If you want to build a career in the auto industry, start with a company that's leading the way. As an Cosmetic Reconditioning Associate II you will learn our business from the ground up, with a focus on giving our customers an exceptional experience. We're proud to offer our customers vehicles they can rely on. It's made us the nation's largest retailer of used cars and a place where you can build a rewarding future.
General Summary:
Under general supervision, responsible for completing cosmetic inspections, final quality inspections, as well as vehicle cleaning, paint touch-up, wet sanding, and buffing of CarMax used, new, and customer vehicles according to CarMax standards.
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On an as needed basis, responsible for Reconditioning Associate and Reconditioning Associate I duties including but not limited to, zone maintenance, prep for delivery, vehicle receiving, inventory scanning, vehicle movement (both on and off lot), basic vehicle detailing including car wash, wash bay, interior cleaning/vacuuming and exterior cleanliness.
Principle Duties and Responsibilities:
Execute standardized work processes as defined at established pace time
Participate in problem solving and continuous improvement activities with team
Participate in training of new associates with guidance of Reconditioning Associate Lead
Perform various cosmetic reconditioning, cleaning and repair processes including, but not limited to: Paint touch up, wet sanding and buffing according to CarMax standards
Complete Cosmetic Inspections
Complete Final Quality Inspections
Ensure work place cleanliness and organization in accordance with CarMax 5S standards
Identify defects and most appropriate repair methods according to CarMax standards
Provide auction support
Drive vehicles on and off lot
Provide outstanding customer service at all times
Complete duties as assigned by Leads and Managers
Job Specifications:
Position requires the following pre-requisites and ability:
Complete all training on-line and hands-on, including KRONOS Training for Hourly Associates
Accountable to Associate 1 Competency Model
Meet Reconditioning Associate and Reconditioning I Performance Standards
Successful completion of Reconditioning Associate, Reconditioning Associate I and II Workstation Certifications
Read, interpret and transcribe data in order to maintain accurate records
Perform multiple duties in a high-energy, fast-paced environment
Perform manual tasks at a specific pace for a specific period of time
Lift objects that weigh as much as 50lbs
Speak and listen effectively in dealing with customers/associates, both in person and over the phone
Complete CarMax provided training in all functional areas of the inventory process, allowing for cross-training and full coverage of the inventory and detail area
Working Conditions:
Indoor and outdoor environment; may include working at times in noisy and/or inclement weather conditions.
Walking or standing for extended periods of time.
Wears CarMax clothing (acquired through company) at all times working in the store.
Follow all CarMax, O.S.H.A., and EPA standards including the use of Personal Protective Equipment, and proper waste disposal in required areas.
Adhere to all CarMax policies including Attendance, Asset Protection, Integrity and Standards of Professional Appearance.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.