Job location:
Must be local to Seattle, WA
Job description:
Capgemini is hiring a Data and Analytics Portfolio lead to join our team in Seattle WA.
Key responsibilities:
- Oversee and manage a portfolio of telecommunication clients, ensuring exceptional service delivery and client satisfaction.
- Develop and execute strategic plans to enhance client relationships and achieve business objectives.
- Lead a team of dedicated professionals, providing guidance and mentorship to ensure effective client management and project delivery.
- Collaborate with internal stakeholders, including sales, marketing, and technical teams, to align strategies and deliver seamless client experiences.
- Monitor and manage the financial aspects of client projects, including budgeting, forecasting, and cost control.
- Implement and maintain quality assurance processes to guarantee service excellence and client retention.
- Address client concerns promptly, identify root causes of issues, and implement corrective actions to maintain client satisfaction.
- Stay abreast of industry trends, competitor activities, and market demands to proactively identify new opportunities and challenges.
- Prepare regular reports and updates for senior management, highlighting key performance indicators, client feedback, and project statuses.
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Required Skills:
- The candidate should have at least 15 years of Data and Analytics projects implementation experience
- Management and leadership experience
- Delivery Lead experience in Data Analytics space is a requirement
Life at Capgemini
Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:
- Flexible work
- Healthcare including dental, vision, mental health, and well-being programs
- Financial well-being programs such as 401(k) and Employee Share Ownership Plan
- Paid time off and paid holidays
- Paid parental leave
- Family building benefits like adoption assistance, surrogacy, and cryopreservation
- Social well-being benefits like subsidized back-up child/elder care and tutoring
- Mentoring, coaching and learning programs
- Employee Resource Groups
- Disaster Relief
About Capgemini
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.
Get The Future You Want | www.capgemini.com
Disclaimer
Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.
Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.
Click the following link for more information on your rights as an Applicant http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law
Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.
Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.