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Bereavement Clinical Coordinator

AT Canuck Place Children's Hospice
Canuck Place Children's Hospice

Bereavement Clinical Coordinator

Vancouver, Canada

Location: VancouverHospice

Reporting to: Director,Family Support Services

Job status: Temporary 13 Month Part-time 0.8 FTE (60hours bi-weekly)

Compensation: $57,566-$62,273

We wantour staff to "thrive” not just survive, so Canuck Place is committed to livingour values of care exceeding not just minimum wage but living wage in B.C. Thismeans that regardless of role our entry level salary is a minimum of $25.64 perhour equivalent to $50,000 full-time annually.

ABOUT US

Canuck Place Children's Hospice (CPCH) is British Columbia'srecognized pediatric palliative care provider. For over two decades, throughthe many programs and services we provide, we have made a significantdifference in the lives of children with life-threatening illnesses and thefamilies who love them. Be part of a talented and innovative team that takespride in supporting and providing the highest quality pediatric palliativecare.

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It is the expectation for all roles across theorganization to know the organization's philosophy of pediatric palliative careand uphold a commitment to further ones knowledge. Our philosophy of pediatricpalliative care is as follows: Pediatric palliative care improves quality oflife, promotes comfort, and reduces suffering for children withlife-threatening conditions (serious illness) and their families through aholistic approach addressing; physical, emotional, social and spiritual needs.It is collaborative person & family-centered care delivered using ateam-based approach throughout the continuum of care across all ages and stagesof illness, including bereavement. It values choice and honest andcompassionate communication.

At Canuck Place we understand that uniquenessis powerful. We hold each other accountable for an inclusive environment whereemployees feel empowered to share their experiences and ideas and know thatthey belong. We believe diversity drives innovation and the best pediatricpalliative care for children and their families therefore we welcome that everyperson brings an individual perspective and experience to advance our mission. Wehave more work to do to advance diversity and inclusion and we are building aculture where difference is valued. We have a commitment to inclusion acrossgender identity or expression, sexual orientation, religion, ethnicity, age,neurodiversity and disability status, to ensure our team members are empoweredto bring their full, authentic selves to work. All staff are encouraged tocontribute their perspective and lived experience through our internal employeegroups such as Care 4 the Caregiver, Culture, DEIB (Diversity, Equity,Inclusion & Belonging), Green Team, Truth and Reconciliation and WellnessCommittees.

WHY SHOULD YOU CHOOSE TO WORK HERE?

Canuck Place careers are full of connection, community, and care. We aimto nurture a supportive culture rooted in compassion, collaboration and supportwhile providing expert care to children and families. Our team includesindividuals with a special blend of sensitivity, compassion, and appreciationfor life. Canuck Place is where no moment is missed. A place where you can makea difference.

We offer competitive compensation and a benefits package focusing onwellness and self-care that includes:

  • 20days' vacation (pro-rated to your full-time equivalency)to start with ongoingannual anniversary increases up to an organizational maximum of 45 days
  • Up to two paid mandatory wellness days a year
  • Generous paid leave including compassionate and special leavewhen you need it
  • 100% employer paid benefits package from your first day whichincludes extended health and dental and $1,500 annually for counselling
  • Health and Wellness Spending account that provides up to $1,000annually to ensure you can focus on the benefits that are important to you andyour family
  • Flexibleworking options
  • Freemeals on-site at the hospices
  • Continuous paid training and development opportunities soeveryone has the opportunity to learn new skills and grow
  • Ongoing parental support including top up for maternity andparental leave and paid leave for new grandparents

YOUR ROLE

JOB SUMMARY

TheBereavement Clinical Coordinator role works under the direction of the Directorof Family Support Services, and guidance of the Clinical Practice Lead,Bereavement. The Bereavement ClinicalCoordinator is responsible for working with the clinical team to supportfamilies in accessing support and services and coordinator the grief supportoffered by Canuck Place. This role is intended to incorporate bothadministration and clinical aspects. The Bereavement Clinical Coordinator isresponsible for a variety of administrative processes to support thecoordination, maintenance and provision of quality bereavement programming, aswell as direct clinical support to bereaved families. The Bereavement Clinical coordinatorwill have a key role in co-developing and drafting processes for new andexisting aspects of bereavement programming. Direct clinical support mayinclude completing initial needs assessment, providing individual and/or grouppsychoeducation, liaising with community service providers and other clinicaltasks as assigned.

ACCOUNTABILITIES

Administration- 35%

  • Triaging anddocumenting referrals internally for bereavement services
  • Compiling andsending bereavement packages, ensuring appropriate documentation is completedwithin the charting system
  • Updating and managingmailing lists
  • Coordinatingsupplies
  • Creating andprocessing the group registration
  • Triaging thebereavement emails

Direct Clinical Care - 25%

  • Direct contactwith bereaved families
  • Intake completion
  • Provideinformation and resources, guidance to families
  • Facilitate/Co-facilitatingpsychoeducation groups

ProgramCoordination -35%

  • Drafting program processes
  • Organizing assessment documentation
  • Coordinating and organizing for the provision of bereavement servicesincluding liaising with internal teams for group coordination
  • Liaising with external provincial partners, service coordination
  • Work with subject matter experts to develop innovative resources andcustom content

Other relatedresponsibilities, as assigned and appropriate to the position. - 5%

EDUCATION AND EXPERIENCE

Qualifications

  • College orUniversity degree in Psychology, Counselling, Social Work (BSW), Child LifeSpecialist (CCLS) certification, with experience in the area of Grief andBereavement support, or an equivalent combination of education, training andexperience. Must be registered in BC. Minimum of two (2) years of directpatient/client care experience
  • Previous workexperience in Hospice Palliative Care, End of Life Care preferred.
  • Previousexperience working in a pediatric setting or program (e.g., child counseling,pediatric hospice, or healthcare)
  • Direct experiencewith children, families, and caregivers coping with grief, anticipatory grief,loss, trauma and bereavement
  • Previous workexperience in a not-for-profit setting and/or healthcare organization an asset.
  • Experienced inworking with volunteers and in multidisciplinary setting

Skillsand Abilities

  • Knowledge and experience in provision of bereavement care services, family centered care
  • Good computer skills including MS Office
  • Effective verbal and written English communication skills and ability to interact with individuals at all levels
  • Demonstrated team player and ability to work as part of an interdisciplinary team
  • Excellent organizational skills, ability to prioritize work within a dynamic work environment
  • Ability to effectively identify problems and resolve conflicts
  • Ability to work independently and as part of a team
  • Experience and comfort in working in changing environments, program development
  • Flexibility in scheduling to accommodate evening and weekend programming

You have:

  • High integrity; creativity; balance, good judgmentand objectivity; high vision and conceptual capabilities; consultative,facilitate and collaborative; sense of humor.
  • Excellent time management skills.
  • Demonstrates flexibility that allows you to workwith high energy, creative people.
  • Able to thrive and effectively manage prioritiesin a changing, ambiguous environment.

Please note:

  • Evidence of Health Canada approved vaccinations must beprovided prior to your first day of work.
  • Flexibility is necessary, as this position may requireoccasional weekend and evening work and travel within and outside the LowerMainland.

RECRUITMENT PROCESS

We understand that therecruitment process is not a one size fits all, our inclusion values andflexibility extend to your hiring experience. Canuck Place is committed to providing inclusive access and accommodationsthroughout the application and selection process. We are continuously workingto improve our systems, policies, and practices to ensure our employees, in alltheir diversity, can succeed. Should you require accessibility accommodationthrough the recruitment process, please contact our People & Culture teamat recruitment@canuckplace.org and we will work with you to meet your needs.

Canuck Place Children's Hospice hires on the basis ofmerit and is strongly committed to equality and diversity within its communityand to a welcoming and inclusive workplace. We especially welcome applicationsfrom Indigenous persons, visible minority group members, persons with disabilities,people of all sexual orientations, genders and gender identities, members ofthe 2SLGBTQIA+ community.

APPLICATION PROCESS

Please submit your coverletter and your resume at https://www.canuckplace.org/about-us/careers/this posting will remainopen till filled. We thank all applicants for their interest; however, only thosecandidates who have been short-listed will be contacted.

Client-provided location(s): Vancouver, BC, Canada
Job ID: Canuck_Place-300
Employment Type: Part Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Long-Term Disability
    • HSA With Employer Contribution
    • Fitness Subsidies
    • Mental Health Benefits
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Family Support Resources
    • Adoption Leave
    • Return-to-Work Program
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Some Meals Provided
    • Pet-friendly Office
    • Snacks
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
    • Volunteer Time Off
  • Financial and Retirement

    • Pension
    • Financial Counseling
  • Professional Development

    • Tuition Reimbursement
    • Learning and Development Stipend
    • Promote From Within
    • Access to Online Courses
    • Lunch and Learns
    • Leadership Training Program
    • Professional Coaching
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)
    • Woman founded/led
    • Unconscious Bias Training