At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you're passionate about developing your career, while helping others along the way, come join the Broadridge team.
At Broadridge Trading & Connectivity Solutions, technology and customer experience are at the heart of everything we do. Part of a global team of production experts working in a "Follow the sun" support model, we're now looking for a Site Reliability Engineer to join us in Romania.
The team ensures smooth operations of Client's hosted platforms, guaranteeing availability, security, integrity & performance of all systems (24/6). Involved at the very beginning of client projects, the Site Reliability Engineer provides technical expertise and guidance to make sure the proposed solution is fully aligned with high quality production standards & best practices. If you have experience in production and enjoy fast paced environments, we'd love to get in touch with you.
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Responsibilities
Platform Monitoring, Incident management & Level 2 Support
- Management of daily operations of client's hosted platforms
- Proactive monitoring of global systems, working in production shift
- Timely resolution of incidents & escalation, preparation of post-mortem, tracking & follow up
- Produce daily health checks and customer status reports
- Review & deploy customer platforms with the assistance of Technical consultants.
- Improve & automate production tools/scripts (monitoring, failover, checks, backup/recovery...)
- Run proof of concepts and validate new technical solutions (eg new Failover mechanism...)
- Ensure key processes are improved & automated (CMDB, change control, capacity management, failover & DR)
- Degree in Computer Science / Software Engineering
- Previous experience in a similar role (Application Support or DevOps Engineer)
- Analytical & troubleshooting skills with client satisfaction as a goal
- Good general IT knowledge (OS Linux, networking, systems, Cloud technology...)
- Proficient with one or more scripting/programming languages : Java, Perl, Python, shell...
- Familiarity of Agile/DevOps practices
- Committed, self-motivated and fast learner
- Strong team spirit with good communication skills
- Proactive and proven ability to work in a challenging environment
- Fluency in English essential
#LI-AC1
Broadridge associates helped us envision our Connected Workplace - a work model that allows associates around the globe, dependent upon their role responsibilities, take advantage of the benefits of both on-site and off-site work to support our clients, one another, and the communities where we live and work. Our Connected Workplace is grounded in the concept of FACS: Flexible, Accountable, Connected, and Supported, which is our commitment to our associates. FACS supports our strong culture and allows us to achieve business goals while supporting meaningful work-life integration for our associates.
We are dedicated to fostering a diverse, equitable, and inclusive environment and committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates can only do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company-and ultimately a community-that recognizes and celebrates diversity in all its dimensions.