At Brightline, we believe in creating meaningful connections through exceptional experiences. We're creating a brighter way to get there by making travel more convenient, more sustainable, and more hospitable every day. If you're optimistic, forward-thinking, and interested in shaping the future of travel with us, we'd love to hear from you.
Your Purpose:
As a Station Manager, you'll work onsite at our Orlando Station and will be one of three key leaders responsible for cultivating a team of guest-obsessed teammates who consistently deliver a warm and welcoming experience to our guests. Your role involves overseeing the efficient operations of a hospitality-centric train station, complete with food and beverage services. Your unique and essential understanding of our operation, particularly within the dynamic and fast-paced food and beverage environment, is crucial.
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Additionally, your extensive F&B and hospitality experience will play a pivotal role in contributing significantly to Brightline's overarching mission of creating a brighter way to get there. If you possess the leadership skills to drive results, build strong relationships, and are passionate about making a positive impact on your team, this opportunity is for you!
Your Role:
Manage Operations: You are responsible for operationalizing the guest experience from the moment they arrive at our station to the moment they board our train, from creating processes, to training our teammates you keep an eye on how we should evolve existing SOPs to better meet our guests' needs. This includes overseeing the efficient operations of a hospitality-centric train station inclusive of food and beverage (F&B) management.
Be Flexible: You leverage your defined processes and resources while using sound judgment to know when to be flexible to manage and support our dynamic operation.
Provide feedback: You readily tackle tough assignments. You recognize teammates' success and are courageous enough to give difficult feedback, when needed.
Communicate: You are comfortable using computer and software applications in the course of your work including drafting communications, presentations, and planning for both guests and teammates.
We are a new business model - agile and evolving. This job description isn't meant to be a complete list of your qualifications or all the things you do.
You:
- Must have 3+ years of experience working within the hospitality sector.
- Must have 2+ years of experience with F&B operations/standards required.
- Must have 3+ years of operational experience working in hospitality management.
- Must have 2+ years of experience managing inventory and its logistics.
- Must be able to work various shifts, including early morning, late nights, weekends, holidays, and extended hours at times.
- Must be a minimum of 18 years old
- Must be comfortable corresponding via email and utilizing MS Office including Excel
- Must possess language fluency in English.
- 2+ years of experience in the prevention of foodborne illnesses and health regulations, strongly preferred.
Combine your experience, innovation, and entrepreneurial spirit by joining our growing team in Florida and Nevada. Brightline is pleased to offer a competitive compensation and benefits package, and the opportunity to make a difference while making history as the only privately-funded rapid rail service in the country.
Brightline Management, LLC is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Brightline Management, LLC will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
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