B2B Sales & Business Development Manager

About the company

Boxed is the easiest and modern way to shop for bulk goods. As a mobile-first company, customers can shop directly from Boxed’s app on their iOS or Android mobile device, or online at www.Boxed.com. With Boxed, customers can have their household, personal care, and pantry favorites delivered conveniently to their home or office.

Our office is a dynamic, collaborative family of individuals. A technology company at core, we are a vibrant group of engineers, designers, marketers, and operations specialists with a passion for driving superior value and experience to our customers.

Boxed B2B is made up of Small-to-Medium (SMB), Enterprise, and Commercial businesses. As a Sales & Business Development Manager, you will primarily be responsible for lead generation, sales, and retention for the SMB segment. We are seeking an experienced professional with a proven track record in identifying & converting revenue opportunities, building and managing customer relationships, and executing business expansion strategies. You should be comfortable working in a fast-paced startup environment, be independently responsible for achieving business results while collaborating closely with key stakeholders to execute on the day-to-day operation. 

You will focus on:

• Customer Acquisition – Work closely with the Head of B2B to develop a robust sales strategy, by using data and market insights, to reach new customers across different industries. Responsible for executing on that strategy via generating sales leads, converting leads into revenue, and managing after-sale support for select strategic accounts. You will need to become well-versed in understanding B2B prospect’s needs and leveraging Boxed’s products & services to meet those needs. You will also need to be comfortable with both inbound lead conversion and outbound prospecting.
• Customer Retention & Re-engagement – Responsible for the ongoing management of select key accounts while working closely with Marketing, Product, Merchandising and Business Analytics to identify new, creative ways of improving customer engagement. Provide general support to the team on meeting its overall monthly KPI targets
• Product and Customer Feedback – Frequently funnel customer insights and feedback back to internal stakeholders to enable smarter business decisions. Ability to thoughtfully turn learnings into actionable tactics is a plus
• Operational Support – Support daily business operations (eg. process / manage B2B orders, project manage key initiatives, act as B2B point-of-contact to liaise with internal teams, etc) and process optimization where needed

Requirements:

• 3+ years of B2B sales or business development experience, preferably in B2B ecommerce / consumer products & services 
• Experience creating sales leads and finding innovative ways of reaching new customers
• Self-starter mentality; excited by a growth environment and willing to try new strategies while keeping the focus on achieving results. Willing to roll up your sleeves to get the job done and no job is too small
• Analytical thinking with a data-driven mentality and strong business judgment. Able to synthesize data and pull key insights
• Strong communication skills, both written and oral, with a keen attention to detail
• Embodies teamwork; significant interaction with employees at all levels
• Bachelor’s degree preferred

Benefits & Perks:

• Working with smart, positive people
• Competitive salary
• Stock options
• Unlimited vacation
• Full healthcare benefits
• Pet-friendly office