We began by taking hotel bookings online over 20 years ago and we've been shaping the travel industry ever since. Today, we're building a platform that connects all parts of the trip - from accommodation to transport, flights, tickets, tours and much more!
Our team is passionate about helping people travel. They see challenges as opportunities. And they're always ready for change.
Our Flight business is one of the cornerstones of the connected trip. We ought to offer the best and most convenient flights to every customer, those that start their trip by buying a flight or those that are complementing their existing journey with a flight. We will do this by having the best inventory available at the most competitive prices powering a site that solves all the difficulties of booking a flight today!
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Role Description:
Our Flights business is scaling fast and the Flights Commercial team requires an experienced commercial manager to drive business development and grow commercial opportunities with airlines plus other partners. We are looking for an entrepreneurial, results-driven professional with a sharp eye to identify business growth opportunities with partners and determination to drive execution amongst a complex set of internal and external leaders
The core focus for the Flights Commercial team is to develop and drive execution of commercial opportunities in order to accelerate the growth trajectory of the Flights vertical. You will be an individual contributor on the team, heavily collaborating with other teams within flights, with other Booking.com business units, and with our supplier (Etraveli) to drive near-term growth while building foundations for the long-term evolution of the Flights vertical. This will entail owning business development with airlines and 3rd party ancillary providers, being a key stakeholder in building and executing our airline value proposition, plus influencing product roadmap prioritization of commercial opportunities. You will contribute to the vision for Flights commercial partnerships as well as participate in cross-functional efforts to bring it to fruition.
In this unique role you will be working on a high-impact area of the flights vertical, directly driving growth, and with direct and frequent exposure and communication to senior leadership. Combining a high attention to detail with an obsession to build new avenues for business growth and a natural ability to influence is critical for success. This role will be based in our lovely New York office.
What You'll Be Doing:
- Maintains and nurtures relationships with Etraveli Group as well as airlines, ensuring mutual growth and addressing any issues or opportunities for collaboration.
- Regularly reports on partnership performance and progress to (extended) Leadership Team, highlighting successes, challenges, and areas for improvement.
- Advanced understanding of the airline industry, US market and the travel distribution landscape in order to win deals and optimize performance.
- Commercially creative and able to construct complex deals and customized solutions that fall outside of our standard models.
- Bring new ideas to the table and present pragmatic solutions around technology, market trends, competitive landscape etc. Identify growth factors and blockers and work with the team to address these.
- Analytically aware, focusing on growth and sustainability whilst balancing short, medium and long-term goals.
- Strong comms and ability to influence central teams (product, analytics etc.) and co-ordinate 3rd party contribution to deliver success to Flights generally and on individual accounts.
- Ability to represent Booking.com at various industry events (present at conferences, speak on panels, etc.)
- Ability to source and secure large and complex enterprise partnerships, without much management/oversight needed.
- Ability to drive commercial terms and represent deals that are in the best interests of the business as opposed to simply representing the (potential) partner's requirements and bringing those tasks back to the business.
- Able to communicate effectively at C-level within Enterprise organizations
- Demonstrated impact on diverse projects with clear business outcomes
- Comfortable structuring partnerships and tactics where some value-creation falls outside of traditional Flights metrics (e.g. channel shift)
What You'll Bring:
- Understanding the dynamics of the travel sector, particularly flights
- Selling / consultative sales approach
- Commercial acumen
- Bid management, including formal processes (RFPs)
- Ability to use Excel, Powerpoint, and any other technology (i.e. Salesforce) to help manage opportunities
- Excellent communication skills and can influence the right people at the right level
- Reliable and results oriented
- Extended and valuable network
- Ability to influence C-Level stakeholders
- Self-starter and self-motivator, can operate independently
- Ability to manage ambiguity
What We'll Provide:
Booking.com's Total Rewards Philosophy is not only about compensation but also about benefits. Our Total Rewards are aimed to make it easier for you to experience all that life has to offer on your terms, so you can focus on what really matters. We offer competitive compensation as well as thoughtful, valuable, and even fun benefits which include:
- Medical, life, and disability insurance
- Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, sick, and care leave
- Industry leading product discounts for yourself, friends, and family, including automatic Genius Level 3 status and quarterly Booking.com wallet credit
- Free access to online learning platforms, mentorship programs, and a complimentary Headspace membership
- Collaborative, friendly and diverse culture
- Referral Program
- For New York City this role will have a salary range of: $178,800-$198,700
- Additional Annual bonus potential
- Please note that while our philosophy is the same in every location, benefits may differ by office/country.
Should you require accommodation to meet the essential functions of this job, please let us know.
Pre-Employment Screening
If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.