About this role

Role Responsibility

This critical role reports to the Regional Head of Security EMEA and is responsible for the day-to-day management of EMEA security operations, with a strong focus on Technical Security/Project Management & Physical Security Operations. Responsibilities include:

Physical Security Operations Management:

• Support the ongoing Site Security Review Program to ensure that all EMEA sites are fully compliant with BlackRock's global security standards. Conduct regular site assessments to identify areas for improvement. Collaborate with Site Security Representatives and local teams to implement corrective actions, drive consistent standards, and enhance the overall security posture of all facilities.
• Develop and maintain in-depth physical security Site Profiles, in support of security management. To include mapping security design and installation, responsible persons, emergency contacts, location of keys and comms rooms etc.
• Take the lead on communication with the Site Facilities Managers, and Security Reps, who are a shared Enterprise Services local resource, usually with other day-to-day responsibilities. Through regular touch points raise Site Reps' understanding of security policy, process and initiatives. Act as a first point of contact for Site Reps to raise security concerns and questions and escalate these appropriately.
• Assist in the development and documentation of SOPs for all elements of security within the region. Particularly in support of the global Security Command Centers, which are responsible for 24/7 all-hazards monitoring and escalation.
• Be the first point of escalation for the BlackRock Security Command Centres, handling a variety of escalations related to All Hazards Monitoring. Triage and escalate as appropriate.
• Respond to and manage employee and BLK emergencies and provide support to mitigate risks. This requires availability during evenings and weekends and a willingness to respond to unexpected emergencies and situations at any of BlackRock's locations globally.
• Manage the embedded First Responder team, who provide medical and security first response to incidents at larger sites.
• Provide vendor administration, HR/Legal investigations and incident management support as directed by the Regional Security Manager.
• Maintain strong ties with local vendors, peers, government and law enforcement officials to ensure BlackRock can appropriately respond to emergency issues. Represent Corporate Security at internal and external forums, maintain a diverse network of industry peers and bring their experience to bear on BlackRock operations.
• Support the Travel Safety Program and in particular risks assessments, vendor field security support and training for employees traveling to higher risk locations.
• The role also supports the Global Events Management team and the Global Head of Executive Protection. Tasking will include Events risk assessments, Event Security planning and management. This may require periodic travel within EMEA and oversight of vendor support operations.
• Strengthen cross-functional collaboration and BlackRock's security culture. Foster strong collaboration between the security team and other functions, including Facilities Management, HR, Legal and Technology, ensuring that security is integrated into all endeavors. Raise awareness of security policies and manage policy breaches. Lead on initiatives that raise awareness among employees about security policies, best practice, and the critical role they play in maintaining safety.
• Development of Regional/Internal Metrics, Reporting and Dashboards.
• Work closely with the EMEA Regional Security Manager and deputize where their absence requires.

• Oversee operational delivery of the day-today EMEA Technical Security program and act as a subject-matter expert and primary point of contact for the region. Program workstreams include:
  • Security Technology Project Management
  • Preventative Maintenance
  • Emergency Response & BreakFix
  • Internal Audit and Housekeeping
  • Badge Administration
  • Capital Projects

• Play an integral role in EMEA Capital Projects, including new office openings, moves and expansions. Support the security design, and lead on oversight of the installation, programming and testing. Lead on the extensive coordination required across multiple functional lines and external vendors.
• Take lead on the development and physical deployment of infrastructure enhancements, new technology system roll-outs, such as Visitor Management Platforms. Engage appropriate stakeholders and vendors as needed to meet deadline, budget, and scope.
• Manage and develop the embedded Technical and Project Officers. Work with them to develop a well-defined approach to Technical Security, clarifying areas of responsibility, streamlining and documenting processes, increasing automation, and enhancing KRIs and SLAs.
• Work with existing vendors on SLAs and improve operational delivery. Deliver training and write SOPs as required to improve team understanding of how best to leverage vendor contracts. Deliver Operational implementation of new vendors.
• Contribute to or lead for the region on tasking with a significant technical/physical or vendor management element as directed by the Regional Security Manager.

• Requires a minimum of 10 years advancement in security management. Financial services experience strongly preferred.
• Preference will be given to candidates with a strong knowledge of the geo-political landscape in EMEA and experience working in a combined Technical Security/Physical Security environment where they played an active role in security technology management, incident management, events security, investigations, and team development.
• Project management experience, knowledge of BCM, H&S and life safety processes are required.
• Experience of physical security solutions and networked Electronic Access Control Systems is required. Working knowledge of Software House platforms including C-cure 9000, Genetec and Victor are an advantage.
• Must possess strong effective communications skills both written and verbal that demonstrate critical thinking, sound judgment and the ability to convey information, justify conclusions and recommendations in a clear, coherent and accurate manner.
• Must understand performance metrics and cost saving opportunities.
• Strong scheduling, prioritizing, and multi-tasking skills and able to work in a fast-paced collaborative team environment. The candidate performs well under pressure.
• Strong collaboration and interpersonal skills with ability to develop and maintain effective working relationships at all levels within the organization
• Experience and expertise in dealing with senior stakeholders and their concerns. The candidate will have excellent judgement in knowing when to escalate issues, and when to communicate with stakeholders.
• Education: Bachelors degree required, Masters degree preferred. ASIS CPP Accreditation or similar an advantage. Certification in H&S and security system integration fields of interest.
• The position is based in London. Candidates must live in the London metropolitan area. No relocation assistance will be offered.
• Willingness to travel and work flexible hours is essential. Must be available during evenings and weekends to respond to unexpected emergencies and situations at any of Blackrock's locations