About this role
The role delivers execution excellence, project management and risk management in the Taipei office. The COO will be responsible for a broad range of issues including reporting and management of financial performance, business strategy, HR & Talent support, operating platform stability and resilience in addition to furthering our local social license to operate agenda. Relationships with external stakeholders, including regulators and clients, as well as internal BlackRock business and functional heads in the APAC region are key.
Reporting directly to and partnering closely with the Taiwan Country Manager and the local Taiwan leadership team, the COO is expected to be proactive and a self-starter, commercially astute with excellent written and verbal communication skills, possess a strong ability to multi-task together with keen project management and execution skills, voice opinions which protect the firm, and manage risks appropriately, while still being commercial.
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Key Responsibilities:
Execute on core business objectives and accountability for results
- Work with Taiwan Leadership in strategic planning, business objectives, budgeting, forecasting and staffing, as well as day-to-day execution matters for the Taiwan Client Business, Client Experience Management and Investments
- Play a key role in identifying, prioritizing and implementing new initiatives, as well as taking forward and delivering existing initiatives
- Partner with Finance to set and execute the annual budget for the business
- Govern and drive progress against firm-wide objectives
- Lead preparation for Business Reviews and annual Business Assessments
- Partner with HR to set, execute and track annual Talent and Diversity Objectives, aligned with the firm-wide Talent and Diversity Agenda; progress will be assessed as part of the Business Reviews
- Keep the business head apprised of progress and challenges against annual objectives
- Keep firm senior leadership apprised of progress and challenges against firm objectives
- Serve as a representative of the Taiwan office to internal and external partners
- Work with the APAC Business Operations, Legal & Compliance, Finance, Technology and Corporate Services teams in defining and enhancing processes or executing on projects or change management initiatives
- Oversee and coordinate platform integration initiatives
- Understand details of technology for the business and for the firm
- Represent group during technology crises and outages
- Drive operational excellence and best practices
Ownership of business issues
- Take ownership of solving problems related to the business, and rally key partners to the cause
- Oversee regulatory requests, working in conjunction with the L&C function
- Confirm that the right people are registered
- Coordinate Internal Audits effectively
- Oversee and remediate risk management items and own Business Continuity Management
Partner with various functions in handling day-to-day business management
- Manage facilities requests (including seating)
- Ensure hiring/transfers/exits are all executed effectively with HR
- Handle all required firm reporting using Corporate Green Package systems
- Manage talent process with an eye towards meeting diversity targets
- Execute plans for improving Employee Opinion Survey scores
- Ensure all employees complete mandatory training
- Respond to regional and global corporate requests
- Prepare and organize Town Halls and other group wide sessions
- Validate permission access lists
Key Requirements:
- Track record of building and working with successful teams in a matrix reporting environment
- Strong understanding and proven knowledge of the asset management industry as well as the client business is a must
- Candidates with experience in corporate strategy will have an added advantage
- A highly motivated individual with a passion to succeed and a dedication to excellence
- Integrity, high quality standards and a strong control & risk mindset
- Self-reliant, inventive, and proactive, at the same time a teammate and leader who can operate credibly and use the firms' presence across the region and within the global infrastructure
- Good written, verbal, communication and presentation skills both Mandarin and English with the ability to translate complex issues with an open and clear communication style
This is a phenomenal opportunity for anyone who is keen to partake in cross - functional, cross market and global initiatives. Expect to take on responsibilities and orchestrate initiatives that will drive Taiwan business. You will have the opportunity to develop and deepen your internal network within BlackRock regionally and globally.
Our benefits
To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.
Our hybrid work model
BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.
About BlackRock
At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.
This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.
For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com/company/blackrock
BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, family status, gender identity, race, religion, sex, sexual orientation and other protected attributes at law.