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Client Operations Analyst

AT BlackRock
BlackRock

Client Operations Analyst

Wilmington, DE

About this role

The BlackRock Investment Stewardship (BIS) is a 60+ member team operating across nine offices globally (Delaware, New York, San Francisco, and Washington, D.C., in the U.S., London in EMEA; and Hong Kong, Singapore, Sydney, and Tokyo in APAC), - and undertakes engagement with and proxy voting at portfolio companies on behalf of clients globally.

The Client Operations role is responsible for supporting the broader Investment Stewardship team by promoting narrative content that keeps clients informed of the work done by our team. You will be responsible for completing stewardship related client questionnaires and supporting BIS client strategy to ensure BIS continues to deliver best in class Stewardship services to BlackRock clients. In this role you will report to the Manager of Voting Operations in Wilmington, DE.

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Key Responsibilities:

  • Drive the production of stewardship related due diligence questionnaires (DDQs), request for proposals (RFPs), and client inquiries with a high level of accuracy, timeliness, and attention to detail
  • Support client strategy by filtering and prioritizing client meeting requests
  • Assist with preparation of client meeting materials
  • Partner with the BIS Client Engagement Lead on client strategy tasks and projects
  • Collaborate with other functions across BlackRock (Communications, Investment Teams, Client Business) to deliver best in class client reporting
  • Work closely with the BIS Communications team to regularly update and maintain a database of standard client responses
  • Help enhance BIS processes around client responses and reporting

Proficiencies:

  • Undergraduate degree or equivalent experience is required
  • Is a self-starter and can self-motivate
  • Excellent written and verbal communication skills
  • Organized with ability to prioritize multiple deadlines.
  • Experience in writing DDQs and RFPs a plus
  • Interest in corporate governance topics or willingness to learn
#EarlyCareers

Our benefits

To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

Our hybrid work model

BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.

About BlackRock

At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.

This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.

For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com/company/blackrock

BlackRock is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law.

BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.

Client-provided location(s): Wilmington, DE, USA
Job ID: blackrock-R246352
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Life Insurance
    • Mental Health Benefits
    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA
    • Fitness Subsidies
  • Parental Benefits

    • Family Support Resources
    • Adoption Leave
    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Adoption Assistance Program
  • Work Flexibility

    • Hybrid Work Opportunities
    • Flexible Work Hours
  • Office Life and Perks

    • Casual Dress
    • Commuter Benefits Program
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Unlimited Paid Time Off
    • Volunteer Time Off
    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K) With Company Matching
    • Stock Purchase Program
    • Financial Counseling
    • 401(K)
    • Company Equity
    • Performance Bonus
  • Professional Development

    • Promote From Within
    • Mentor Program
    • Access to Online Courses
    • Internship Program
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Tuition Reimbursement
    • Lunch and Learns
  • Diversity and Inclusion

    • Founder led
    • Employee Resource Groups (ERG)
    • Diversity, Equity, and Inclusion Program

Company Videos

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