About this role

Team Overview

The Alternatives Client Services team support all of BlackRock's privately placed alternatives products, including hedge funds, fund of hedge funds, private credit, private equity, special opportunity and real asset funds. Responsibilities for this position will involve a heavy concentration in day-to-day communications, reporting and data entry focusing on BlackRock's alternative product platform. As a key member of the team, you will coordinate with departments and business lines across the firm. The role offers an opportunity to join a fast paced and growing business within BlackRock. The successful candidate will be pro-active and flexible, will demonstrate initiative with a drive to succeed both as an individual and as a strong teammate.

• Client on-boarding, account set up, and data management. Assist with building client accounts within client tracking and share registry system. Create client profiles and investor attribute universe.

• Ensure integrity of communications tools through data entry and maintenance. Deploy exception reporting within client data universe and perform regular analysis to ensure integrity/preservation.

• Assist in fulfilling requests for offering documents as needed. Liaise with Institutional and Retail Sales and Product Specialists to customize client offering packages based on investor attributes, regulatory and business requirements.

• Where appropriate warehouse legal/contract document (i.e. subscription agreements, application materials, transfer agreements, waivers, letters of undertaking, etc.). Handle and maintain electronic and hard copy filing systems

• Review account level reporting and distributions to clients (i.e. monthly, quarterly, and annually).

• Coordinate cash flow management with clients and portfolio managers (e.g. contributions, redemptions, capital calls/distributions and product updates with clients). Track and handle client cash flow activity within proprietary trading system.

• Assist team members as needed in successful completion of process improvement initiatives

• Collaborate closely with clients from a shareholder servicing perspective, field client inquiries, research requests, and coordinate appropriate responses.

• Liaise with third party service providers as required

• 2-7 years' experience in a fast-paced, deadline orientated, operational/ client service role

• Ensures accurate record keeping of work and shows excellent organizational skills

• High attention to detail, ability to focus and take ownership of tasks until completion

• The successful applicant will be self-motivated, proactive and able to change directions quickly

• Software skills including a strong background in Word and Excel and an aptitude for working within proprietary databases.

• Ability to communicate clearly and concisely, both orally and in writing, at all levels

• Ability to manage his/ her own workload, multi-task, balance multiple and conflicting priorities and meet deadlines in a fast-paced and changing environment

• Able to grasp complex concepts and details quickly

• Ability to work independently and as part of a team

• Ability to identify problems and issues, work actively with others to resolve them and raise issues appropriately

• Prepared to take initiative, work flexibly to help the team achieve its goals, and respond positively to change.

• Takes ownership for the completion of own work in accordance with agreed processes and to the highest standards of quality and timeliness

• Demonstrates team spirit, is prepared to assist colleagues and perform tasks that do not usually fall within their responsibilities.

• Has a good understanding of the Finance industry and with a willingness to learn.