It's fun to work in a company where people truly believe in what they're doing!
At BlackLine, we're committed to bringing passion and customer focus to the business of enterprise applications.
Since being founded in 2001, BlackLine has become a leading provider of cloud software that automates and controls the entire financial close process. Our vision is to modernize the finance and accounting function to enable greater operational effectiveness and agility, and we are committed to delivering innovative solutions and services to empower accounting and finance leaders around the world to achieve Modern Finance.
Being a best-in-class SaaS Company, we understand that bringing in new ideas and innovative technology is mission critical. At BlackLine we are always working with new, cutting edge technology that encourages our teams to learn something new and expand their creativity and technical skillset that will accelerate their careers.
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We have an exciting opportunity for you to join the only cloud-based unified technology solution built specifically for accounting and finance teams. Our rapidly growing organization now has over 3,800 customers that trust us. That's why we are expanding our Client Marketing team and looking for a Marketing Manager who can partner with our Strategic Account Management teams. You will be responsible for supporting marketing strategy by creating campaigns to increase adoption, generate upsell opportunities, and ensure our customers are being served well.
You'll Get To:
Support the growing Strategic Account Management teams across North America. This includes frequent alignment with the Regional Vice Presidents and Strategic Account Managers.
Develop and maintain marketing programs from start to finish. Responsibilities include theme conceptualization, strategy development, content procurement, copywriting, scheduling, promotions, reporting, and evaluation. This can include webinars, live events, virtual events, direct mailers, digital, and ABM programs.
Manage programs with our department-wide internal project management software. Monitor tasks, proactively address projects at risk, and communicate clearly and consistently.
Develop and maintain a strong collaborative relationship with business partners which include, but are not limited to, Marketing Operations, Product Marketing, Events, Web, Product, and Creative.
Analyze customer insights, consumer trends, market analysis, and marketing best practices. Then evaluate current efforts and make recommendations on how to adapt.
Evaluate current Client Marketing programs and modify to be tailored to the specific needs of our Strategic Account Managers and customers.
Support our Client Marketing region-specific field marketing plan. Plan and host online and offline events that deepen our existing customer relationships while supporting our customer adoption and upsell efforts. Responsibilities include, but are not limited to, venue sourcing, event logistics, external and internal promotion, day of management, and reporting.
Participate in Quarterly Business Review meetings with teams you support. Present the Client Marketing plans, answer questions, and collect feedback from the Account Management Organization to ensure meeting pipeline goals.
Establish positioning, identify target audiences, and develop marketing plans with specific objectives across different channels and segments.
What You'll Bring:
Years of Experience in Related Field: 5 Education: Bachelor's degree in Business, Marketing or a related field
Technical/Specialized Knowledge, Skills, and Abilities:
Must be able to work independently with minimal supervision and guidance
Proficient writing skills. Able to create emails, landing page copy, and program briefs.
Strong understanding of current marketing concepts, strategy, and best practices
Strong project management and organizational skills
Knowledge of and experience with Salesforce or similar CRM system
Knowledge of and experience using Marketo or other similar marketing automation platform
Exhibit a high level of drive, enthusiasm, initiative, commitment, and professionalism
Be a self-starter with solid organizational and planning skills
Must be a team player and collaborate well across departments
Bachelor's degree in Business, Marketing or a related field
Other:
Working in partnership with the creative team, develop creative briefs and guide creative direction to meet objectives for all advertising and public-¬facing communications, including print, digital, and video assets
Conceptualize and execute on multi-channel campaigns across the prospect and customer lifecycle, ensuring the alignment of communications and messaging across all channels
Manage content and updates for customer and internal touch points, establishing budget guidelines, participating in events, documenting business processes, and providing additional sales support
Gather customer and market insights to inform outreach strategies, increase customer conversions, and generate more qualified leads
Identify effectiveness and impact of current marketing initiatives with tracking and analysis, and optimize accordingly
Present ideas and final deliverables to internal and external teams, and communicate with senior leaders about marketing programs, strategies, and budgets
Thrive at BlackLine Because You Are Joining:
A technology-based company with a sense of adventure and a vision for the future. Every door at BlackLine is open. Just bring your brains, your problem-solving skills, and be part of a winning team at the world's most trusted name in Finance Automation!
A culture that is kind, open, and accepting. It's a place where people can embrace what makes them unique, and the mix of cultural backgrounds and varying interests cultivates diverse thought and perspectives.
A culture where BlackLiner's continued growth and learning is empowered. BlackLine offers a wide variety of professional development seminars and inclusive affinity groups to celebrate and support our diversity.
BlackLine is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, race, ethnicity, age, religious creed, national origin, physical or mental disability, ancestry, color, marital status, sexual orientation, military or veteran status, status as a victim of domestic violence, sexual assault or stalking, medical condition, genetic information, or any other protected class or category recognized by applicable equal employment opportunity or other similar laws.
BlackLine recognizes that the ways we work and the workplace itself has shifted. We innovate in a workplace that optimizes a combination of virtual and in-person interactions to maximize collaboration and nurture our culture. Candidates who live within a reasonable commute to one of our offices will work in the office at least 2 days a week.
Client-provided location(s): Singapore
Job ID: blackline-4923-en-us Employment Type: Other
