Job Description Summary
Our vision for Technical Services at BD
The BD Technical Services organization delivers innovative, high-quality support and services to our customers through empowered and highly skilled teams. As a trusted partner, we help our customers to improve patient outcomes every day.
About the role
As a Field Service Engineer reporting to the Technical Service manager you will be in charge of delivering a high-level technical support on the assigned BD IDS Technical Support related instruments and systems to the customer within the assigned region in order to guarantee customer happiness through an outstanding service and efficient proficiency in reported incidents and requests of the customer
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Job Description
We are the makers of possible
BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities.
Why join us?
A career at BD means learning and working alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time.
To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you'll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.
Become a maker of possible with us!
KSA REQUIREMENTS (Knowledge, Skills, and Abilities)
- Good level of English - A2 or B1
- High School/Diploma or Bachelor's degree in electronic or electrical technology or biotechnology certification
- High motivation
- Availability to travel 100% of your time.
- Two or more years of experience in the Technical Service of Medical Device Companies.
- Instrumentation Blood Analysis (Liquids) experience would be an asset.
- Remote support, diagnostics & troubleshooting
- Field corrective actions & preventive maintenance, Devices Installation
- Functional administrative reporting
- Quality compliance
Click on apply if this sounds like you!
Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.
To learn more about BD visit: https://bd.com/careers
Required Skills
Optional Skills
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Primary Work Location
ITA Milano - Via Enrico Cialdini
Additional Locations
Work Shift