Job Description Summary
We are looking for a motivated and strategic thinking Commercial Enablement & Customer Success Manager EMEA for our Pharmacy Automation Retail business unit. This role reports to the Senior Marketing Manager Pharmacy Automation Retail and is responsible for the strategic development of commercial enablement materials as well for partner & KOL programs.
Job Description
We are the makers of possible
BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities.
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Why join us?
A career at BD means learning and working alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time.
To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you'll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.
Become a maker of possible with us!
Specific Responsibilities:
- Develop programs for partners, manage relationships together with sales & local marketing teams and grow their potential to scale the business
- Research new potential partners, sign agreements and drive compelling sales stories
- Training of the sales force on competitive intelligence, value proposition, sales pitches etc.
- Drive sales enablement tools like competitor toolkits, ROI calculators, VR, studies on value proposition for our key markets etc.
- Enable KOL in peer-to-peer selling and communication
- Setup of customer engagement and ambassador program to leverage our 14.000 customers in a successful and streamlined way
- EMEA wide reference customer program
- Contract management of KOL and partners
Qualifications:
- Bachelor and/or Master's degree level qualification in business administration, marketing, economics or equivalent
- >5 years' Sales & Marketing experience in tech industry, MedTech or any other B2B segment
- Experience on EMEA or global level in coordinating partnership and/or customer loyalty programs
- Analytical personality with strong communication skills
- Fluent in English
- Strong knowledge in PowerPoint, Excel, PowerBI and CRM (preferably Microsoft Dynamics)
- Successful candidate must be willing to travel for trainings, customer & partner facing meetings (< 30%)
Click on apply if this sounds like you!
Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.
To learn more about BD visit: https://bd.com/careers
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Primary Work Location
DEU Kelberg - Rowastrasse
Additional Locations
BEL Erembodegem - Dorp 86, DEU Frankfurt - Walther-von-Cronberg-Platz, FRA Grenoble, GBR Winnersh - Eskdale Road, ITA Milano - Via Enrico Cialdini
Work Shift