Job Description Summary

Job Description

We are the makers of possible

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities.

We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you'll be supported to learn, grow and become your best self. Become a maker of possible with us.

• Provides clinical consulting support primarily for sales, but also marketing and business development.
• Educates and manages the customer experience related to infusion data and analytics. This includes but not limited to:
  
  
  • Administration of Infusion Data Workshops
  • Maintaining relevant and current presentations for the workshop using the customer evaluations
  • Participating/assisting in the MMS Data Workshops
  • Web-ex type education for the infusion analytics tools
• Collaborates with sales, implementation, and other partners to develop customer specific strategic BD solution roadmaps and provides input to program/project plans for the implementation of recommended sales solutions.
• Works with internal and external teams to establish/schedule support for education and related infusion data activities.
• Facilitates the customer experience to manage, understand, and use clinical data to promote the business growth of clinical analytics and the business unit.
• Ability to conduct detailed workflow and pharmacy operation assessment and recommendations to drive optimization of operations.
• Collaborates and builds collaborative partnerships with Sales Account Executive, Product Managers, Product Research and Development teams, Interface Teams, Implementation & Support teams, Customer Advocacy, and Training.
• Works with sales to provide support related to influencing and consulting with clinical stakeholders in buying decisions.
• Responsible for preparing and executing on customer engagements such as customer presentations, demonstrations, evaluations, request for proposal responses etc.
• Stays active and engaged with important healthcare related organizations to stay abreast of healthcare trends and changes in Pharmacy practice that impact our business or customers. Acts as an inspiring leader to readily share healthcare knowledge with internal and external customers.
• Assists marketing product managers with marketplace surveillance, customer needs, and future product ideas by providing voice of customer.
• Utilizes up to date knowledge of the healthcare industry to provide clinical input for new product development and software enhancements.
• Provides clinical consulting support for the BD Medication Management Solutions commercial organization and customers.
• Demonstrates extensive knowledge of medication management processes, Nursing and Pharmacy practice/workflows, the healthcare industry, and detailed knowledge of BD's Medication Management Solutions Infusion analytics platforms
• Performs workflow redesign with practice change recommendations with accompanying BD solutions to facilitate achievement of best practices and customer strategic goals and vision.
• Experienced communicator and collaborator with partners (internal and external) to drive alignment on recommendations and proposed solutions. Dynamic speaking skills and excellent business writing skills required.
• Demonstrated ability to influence key senior decision makers.

• Excels in supporting healthcare sales
• Demonstrated and extensive knowledge of hospital-based medication management processes, Nursing and Pharmacy practice/workflows, the healthcare industry, and detailed knowledge of BD's medication management infusion solutions
• Expertly performs sophisticated customer current state assessment and builds compelling future state business case to meet customer's strategic objectives/vision.
• Is an experienced communicator and collaborator with partners (internal and external) to drive alignment on recommendations and proposed solutions. Dynamic speaking skills and excellent business writing skills required.
• Demonstrated leadership by being customer focused, displaying critical thinking, having a global and company attitude, focusing on results, skill growth, and continuous improvement.
• Strategically works with sales and customer service organization to prioritize activities.
• Balances multiple initiatives simultaneously, prioritizes tasks based on organizational need and judgment, and handles working independently in remote office situations efficiently.
• Has a bias toward action, is self-motivated, and a self-starter.
• Mentors internal staff regarding best demonstrated practices.

• Registered Nurse with Bachelor's degree. Graduation from a Canadian approved School of Nursing with current practicing registration as a Registered Nurse.
• A minimum of 6 - 8 years of related experience.
• Must have strong communication and presentation skills
• Strong proficiency and knowledge of Microsoft Office tools, not limited to Word, Excel, PowerPoint, and Outlook.
• Must be able to interface at all levels of the organization within and outside of the company.
• Strong relationship building and interpersonal skills.
• Demonstrated project and team management experience in field setting.
• Up to 50-75% travel required, including nights and some weekends
• Must possess and maintain a valid driver's license and a past clean driving record for a minimum of 3 years; as well as meet BD's auto safety standards.

• An advanced degree is preferred.
• Experience in data analytics and/or Clinical Practice Leadership a plus.