Work Schedule
Standard (Mon-Fri)

Environmental Conditions
Office

Job Description

When you join us at Thermo Fisher Scientific, you'll be part of an inquisitive team that shares your passion for exploration and discovery. With revenues of more than $40 billion and the largest investment in R&D in the industry, we give our people the resources and chances to create significant contributions to the world.

Discover Impactful Work

We are currently looking for a highly motivated, organized individual with strong background in Next Generation Sequencing and Bioinformatics to strengthen our Clinical Bioinformatics Consultant team. You would be part of a field based team focused on supporting the software/analysis needs of customers from North American clinical testing labs.

• Understand and support the needs of customers implementing Lab Developed Tests on the software/analysis for our Thermo Fisher Scientific / Ion Torrent / Oncomine™ product portfolio.
• Owning the implementation of assays and products / clinical solutions within customer sites
• "Customer first" approach to troubleshooting clinical support issues.
• Responsible for improving customer value/satisfaction by aligning complex product solutions and services with key customer initiatives.
• Build and maintain relationships with key decision makers and/or potential influencers.
• Understanding the clinical regulated LDT customer and work with Oncology Sales to develop a successful commercial strategy for this market.
• Review and assist customers with analyses of their Ion Torrent data using Torrent Suite, Ion Reporter, Genexus and Oncomine™ Reporter software packages.
• Help customers design and conduct experiments to assist in evaluations of Ion Torrent / Thermo Fisher products.
• Promote new clinical product solutions at customer sites and at conferences/user meetings.
• Work in collaboration with the Oncology Sales Team and Thermo Fisher support partners to set up the best support strategy for each customer site.
• Build strong relationships with customers.
• Maintain consistent and structured communication with counterparts and articulate summarized communication to Manager on a periodic basis.
• Obtain successful adoption of the technology within all applied markets while investigating the potential of other applications and solutions both pre-clinically and clinically.
• Estimated 25% travel.

• Bachelors degree in with two years experience; or a Masters Degree in Bioinformatics, Data Science, Computer Science or Information Systems preferred

• Knowledge of molecular Oncology is required.
• Experience in bioinformatics application is required. Linux/Unix scripting and system management experience is strongly desirable.
• Hands-on experience with Python, Java is preferred
• Previous experience as application specialist desirable (NGS experience desirable).

• Excellent communication and influencing skills.
• Ability to understand and articulate complex scientific literature and use extensive complex clinical data as a key factor in the sales process.
• Strong drive for success.
• Medical background, laboratory experience, and/or managed care knowledge desirable skills.
• Understanding regulatory guidelines (CAP, CLIA, NYSDH, etc.).

• A choice of national medical and dental plans, and a national vision plan, including health incentive programs
• Employee assistance and family support programs, including commuter benefits and tuition reimbursement
• At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy
• Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
• Employees' Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount