Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Want more jobs like this?
Get jobs in Mumbai, India delivered to your inbox every week.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
Job Description:
Global Banking Operations is seeking to expand its services & infrastructure in Asia. The business is looking for dynamic and talented individuals to support the strategy to meet the growth of clients and client management groups. The Credit Operations team provides significant operations support in on boarding and servicing borrowers of the bank. The team facilitates grant of limits to borrowers, monitoring and the requisite regulatory reporting. The role is critical in facilitating the clients to use the banks products and services.
Responsibilities:
- Provide leadership to India Credit Operations team in supporting Credit limit setup for India clients.
- Ensure development and implementation of efficient operations and cost-effective solutions to meet current and future needs of the organization.
- Participate in various process improvement initiatives/ projects.
- Ability to drive process improvement.
- Ensure smooth processing of Credit facility setups to facilitate borrowing by the client and ensure lien/Security/Collateral perfection if any without lapses.
- Escalate exceptions in a timely manner.
- Provide appropriate support to Credit Managers and business on various client portfolios.
- Stakeholder management.
- Manage internal & external audits.
- Ensuring adherence to both internal and regulatory guidance and ensuring internal procedures are updated.
- Be a coach and mentor to help development of team members.
Managerial Responsibilities:
Graduate/MBA from a reputed institute with about 10 years of experience in operations processing in a bank
- Good knowledge of credit and/or credit risk
- Strong written and oral communication skills
- Quality conscious and having flair for constant process improvement.
- Knowledge of Regulations and Ability to Identify and Mitigate Operational Risk
- Ability to work under pressure and manage the team.
Skills:
- Business Operations Management
- Customer Service Management
- Performance Management
- Process Performance Measurement
- Talent Development
- Account Management
- Client Management
- Leadership Development
- Process Management
- Relationship Building
- Hiring and Onboarding
- Policies, Procedures, and Guidelines Management
- Process Design
- Risk Management
- Workforce Analytics