Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
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Bank of America, each day brings innovation and opportunity. We are dedicated to turning technology advances into treasury solutions for our clients globally - across all segments and industries. We are looking for highly motivated, self-starters who can advocate for our clients in providing liquidity management, payments and receipts, trade and supply chain finance, FX and commercial card services, by complementing high tech with a personalized touch. Challenge the status quo and influence peers with diverse points of view. Forward thinkers with ability to see what's next in treasury management. The future of treasury management is here at Bank of America. Powered by people. Driven by Technology.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
Job Description Details:
The Commercial Card Product Development team manages all platforms and applications within the commercial card business that ultimately drive how clients interact with our products and critically influence client experience. This role will serve as the Product Manager over the bank's Commercial Cardholder Mobile App that empowers clients with real-time information and digital self-service tools that allow cardholders to effectively manage their card program. The application and its continued growth is a key contributor to our overall business strategy. The Commercial Card App Product Manager will be responsible for the strategy, development, and launch of multiple, large-scale global card enhancements that form the multi-year product roadmap. They will work closely with stakeholders such as Product, Sales, Technology, Commercialization, and Operations to develop a strong understanding of client needs, drive solutions that increase our digital offering and deliver distinguished client experiences, and commercialize new capabilities as they are rolled out, maximizing adoption and benefit of our investments.
Responsibilities:
- Develop and execute mobile strategy, driving development and execution efforts against product vision and roadmap
- Lead team of product owners, developers, and UX designers to bring new capabilities to market at speed and scale, delivering best-in-class client experience
- Define and prioritize product features and requirements based on deep understanding of client needs, business priorities, and industry trends
- Develop and maintain strong relationships with cross-functional partners to ensure alignment on product strategy and enhancement plans
- Manage projects through end-to-end product lifecycle, from idea to launch, ensuring on-time and on-budget delivery
- Work with Technology partners and vendors through agile development methodology, required governance and compliance approvals, and early risk identification and mitigation of issues
- Partner with Marketing and Commercialization teams post-launch to update product collateral and spread awareness and excitement of new solutions to increase adoption and penetration
- Day-to-day subject matter expert of the mobile app serving as the go-to product contact and managing and overseeing client requests, issues/escalations, stakeholder questions, and technical and operational tasks
- Serve as an innovation champion and thought leader, identifying new opportunities for innovation, growth, and efficiencies to help simplify and improve the client experience
Required Qualifications
Inclusive and Inspiring: Seeking motivating team players who value collaboration, celebrating shared success and who actively seek and appreciate diverse thoughts and backgrounds
Authentic and Passionate: Seeking highly engaged teammates whose intensity and intentions align and are enthusiastic about the work we are doing for our clients and in our communities
Innovative and Curious: Seeking teammates with out-of-the box ideas and solutions, who embrace change with a future-forward mindset, and are looking to challenge the status quo
Confident and Agile: Seeking strong communicators who value giving and receiving feedback, easily build relationships, and who are quick thinking, flexible, and always learning and sharing knowledge
- Minimum of 6 years' experience in product management and/or development
- Direct experience working in Commercial Card or Financial Services industry
- Managing a critical, large-scale application and third party relationships experience
- Proven success in defining and launching new products
- Strategic thinker balanced with a tactical execution skillset
- Good mix of both business and technical expertise
- Strong multi-tasker with ability to successfully manage various projects simultaneously
- Work on cross-functional, global teams across multiple time zones and foster strong working relationships
- Flexible and adaptable team player
- Demonstrates leadership abilities
- Work through complex challenges and project roadblocks, responding with the appropriate sense of urgency
- Self-starter with a desire to succeed, elevating themselves and others they work with to deliver exceptional results
- Passionate and motivated individual with a growth mindset and customer-focused
- Ability to work in office 3 days per week
Minimum Education Requirements: Bachelor's degree or equivalent work experience
Desired Qualifications
- Understanding of Bank of America or similar financial institution
- Familiarity with Fintech offerings in the card industry
- Software and mobile product development processes
Skills:
- Process Management
- Product Design and Development
- Product Management
- Project Management
- Strategy Planning and Development
- Business Acumen
- Innovative Thinking
- Communication Skills
- Presentation Skills
- Persuasion Skills
- Analytical Skills
- Creative problem-solving Skills
Shift:
1st shift (United States of America)
Hours Per Week:
40