Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

• Bachelor's degree or higher with at least 5 years' working experience in banking operations with a focus on Trade Operations. Knowledge in Credit and Loans Operations supporting Corporate Clients will be a bonus.
• Strong understanding of trade finance instruments and application of the UCP600, ISBP, URC 522, URDG 758 and bank guideline and policies, compliance and audit requirements.
• Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Ability to plan and prioritize the daily work to achieve efficient and effective management of time and has exceptional attention to detail and accuracy in data entry and documentation.
• Be able to work well with all associates and actively promote a cohesive working environment.
• Be client focused in providing a high level or customer service and conscientiously aware of the quick turnaround time on the checking of documents.
• Excellent presentations, communication, time management, problem solving, interpersonal and teamwork skills.
• Proficiency in using banking systems, credit analysis tools, and Microsoft Office suite. Knowledge in LIQ system is a benefit.
• Excellent analytical, problem-solving, and decision-making skills.
• Ability to work effectively under pressure, prioritize tasks, and meet tight deadlines.
• Proven track record of process improvement and project management initiatives.
• Good understanding and knowledge of OFAC/Anti-boycott/Anti-Money Laundering/High Risks Transaction.
• Sound knowledge of regulatory requirements and industry best practices in credit and trade finance operations.

• Manage individual product desks and tasks relevant to each product.
• Manage documents and instructions from clients.
• Handle Trade counter duties
• Escalate and obtain approval from Trade Control and Credit Department when necessary.
• Scanning of required documents to back office for processing.
• Attending to GBS and customers queries/clarifications via emails in a timely manner.
• Ensure all transactions are accurately processed (by back office) / verified in accordance with customer's instructions and according to the bank's operational procedure and policies.
• Print out completed Cover letters, obtain Officer's signature as per delegation of authority (where applicable).
• Daily check in the various delivery channels to check client submissions.
• Ensuring timely review of daily report to ensure prompt actions to be taken.
• Updating of daily tracker and follow up with clients for status and pending items.
• Daily reconciliation between GBS and end of day email to ensure item scanned are duly processed.
• Follow up with correspondent bank for where necessary.
• Dispatch of documents, advice and schedules to client and corresponding banks.